Recent content by TonyC

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    Office 2013 no longer updating automatically

    Thank you Dianne. That was my understanding. But there were updates in May and June 2018 which were not automatically applied. As I said, I had to update my installation manually to the June level. Anyway, I've now tried disabling automatic updates and then re-enabling them. Yesterday, a...
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    Office 2013 no longer updating automatically

    I'm running Office Home and Business 2013 Click-To-Run on 64 bit Windows 7 SP1. Yesterday, while I was processing my mail on Outlook 2013, I decided to view the current level of my Office 2013 installation (FILE > Office Account) and I was surprised to discover that my installation was still at...
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    Occasionally, no vertical scroll bar in navigation pane in Outlook 2013

    Even stranger! The problem has disappeared again, but this time I think I know the reason. For a few days before I wrote the previous post, whenever I logged on to Windows, a message in the system tray/notification area informed me that an update for Adobe Reader was available for download and...
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    Occasionally, no vertical scroll bar in navigation pane in Outlook 2013

    Something strange has happened. This problem disappeared shortly after the last post in this thread, and I am not sure that I did anything at the time to cause it to disappear. However, within the last few days, it has appeared again. When I start Outlook 2013 (part of Office 2013 C2R) for...
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    Unexpected change of the order of the folders in my navigation pane

    I'm not a very sophisticated user of Outlook. I don't use favorites, the calendar or tasks. And I've not created any groups in my list of contacts. From what you have stated, I don't think I would notice any difference if I started Outlook with the /resetnavpane switch. Which is probably...
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    Unexpected change of the order of the folders in my navigation pane

    I would have assumed that /resetnavpane would reset only the navigation pane. Yes/no? I was wondering why you mentioned "panes" in the plural. And what is wrong with resetting the navigation pane? Do things happen that you don't really want to happen, and some manual tidying up is...
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    Unexpected change of the order of the folders in my navigation pane

    Thank you for the reply. I guess I did unintentionally drag the folder to its new position. But why I couldn't drag it back to its original position remains a mystery. And, if you take the trouble to reorder your folders by dragging them around, I would have thought that the new order would...
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    Unexpected change of the order of the folders in my navigation pane

    A strange thing happened yesterday while I was using Outlook 2013. Most of the time, I work with all my folders listed in the navigation pane. The normal order of these folders is Inbox, Drafts, Sent Items, Deleted Items, and these are then followed by my personal folders in alphabetical...
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    Outlook 2013 Startup Failures

    Diane, thank you. Quote, "... the problem is that office doesn't uninstall correctly/completely ..." - put like that, it's quite an admission! I presume that Microsoft will fix that at some point in the future? I was already aware as to how to initiate a quick repair or an online repair...
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    Outlook 2013 Startup Failures

    Diane, that information is very interesting and, as far as I am aware, is not found anywhere else. It is very unusual though. Fixits are normally used to fix problems, not to perform standard procedures such as uninstalling. You mentioned an "online repair" ealier in the thread. Various...
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    Outlook 2013 Startup Failures

    I would be interested to know why you advised using the Fixit to uninstall Office rather than first trying the uninstall function in Programs and Features in the Control Panel? I note with interest that the KB article you reference also suggests using the Fixit first and does not mention at all...
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    Occasionally, no vertical scroll bar in navigation pane in Outlook 2013

    Fair point! As an oldie, who still remembers the early days of computing, perhaps I need to recalibrate my expectations? The Picture Manager .exe is just 278KB. Nearly 9MB of Office 2003 infrastruture just seemed (initially at least) to be an awful lot to bring with it. Regarding the...
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    Occasionally, no vertical scroll bar in navigation pane in Outlook 2013

    No, my motherboard has an Intel integrated graphics processor. No, I haven't done a repair of Office 2013, but thank you for the tip. I did know that different versions of Office suites should be installed in chronological order. I just felt that it might be better to "clear the decks" by...
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    Occasionally, no vertical scroll bar in navigation pane in Outlook 2013

    Thank you for the reply. Yes, all updates are installed - I'm on release level 15.0.4605.1003. I don't think it is the same problem as the one from last fall. In my case, the folder names are listed in the navigation pane. The only thing that is missing is the vertical scroll bar. I...
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    Occasionally, no vertical scroll bar in navigation pane in Outlook 2013

    I've been using Outlook 2013 for only a few weeks. Yesterday and today, I experienced a "small" problem for the first time. After booting up my Windows 7 system and starting Outlook 2013 for the first time in the session, the navigation pane (left pane) appeared without a vertical scroll bar...
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