When we split the OST file we had Outlook recreate the OST file by downloading the data again.
Like I said, when configured to access her account, Thunderbird displays the correct contents of all her folders
A client of mine is experiencing a strange phenomenon in Outlook 2013 32bit (Windows 7 64bits)
Yesterday he was sorting his emails and moved a few into sub (/sub/sub/...) folders
This morning he tried to access one of these emails, in it's present sub folder, and just as Outlook had...
Thanks for your response Diane
I finally settled on the sub-folders being at the same height as the Inbox, as recommended by the ISP
Still getting a few sync errors but my test show that the sync process seems to be operating normally
We will keep this under observation to see if it lasts
I have been using the following settings for a while now when setting up user's access to IMAP account under Outlook:
But I have recently come across some issues, especially concerning synchronisation :