Outlook 2007 crashes with BCM

  • Thread starter Michael Ray Brown
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M

Michael Ray Brown

BCM was running fine until I ran a scan to link past e-mail with my

contacts. This added lots of entries to Communication History. Now

whenever I launch Outlook 2007, I get a blank window for about a minute,

followed by a Dr. Watson report, asking me to send information about a crash

to Microsoft. Outlook fails to show any data in the preview window, and

when re-launched notifies me that it was closed improperly, and is running a

data check.

I believe this problem may be related to SQL Server. When I first installed

BCM, a message came up that it was starting SQL Server. I understand that

the recent update to SQL Server causes it to run on demand, whereas

previously it started when Windows booted up. However, after booting my

system, I see that SQL Server is running even before I launch Outlook. Is

this normal?

My machine should have plenty of power. It's a quad-core HP Pavilion m9040n

with 3 GB of RAM running Vista Ultimate, with all software updated and

current. I'm running Skype in the background, along with an antivirus

(NOD32), Logitech QuickCam software, and the Windows Mobile Sync Center, but

that's about all.

Michael
 
F

Frank Kurka

if i were in your position, i would shut down skype, the antivirus and the

others .. and see what happens on OL startup

not much help but with microsft products, ya never know.

"Michael Ray Brown" <velcrofaceNoSpam@yahooNoSpam.com> wrote in message

news:70CE8C34-104C-4257-BC62-5E85FFE4661E@microsoft.com...
> BCM was running fine until I ran a scan to link past e-mail with my
> contacts. This added lots of entries to Communication History. Now
> whenever I launch Outlook 2007, I get a blank window for about a minute,
> followed by a Dr. Watson report, asking me to send information about a
> crash to Microsoft. Outlook fails to show any data in the preview window,
> and when re-launched notifies me that it was closed improperly, and is
> running a data check.

> I believe this problem may be related to SQL Server. When I first
> installed BCM, a message came up that it was starting SQL Server. I
> understand that the recent update to SQL Server causes it to run on
> demand, whereas previously it started when Windows booted up. However,
> after booting my system, I see that SQL Server is running even before I
> launch Outlook. Is this normal?

> My machine should have plenty of power. It's a quad-core HP Pavilion
> m9040n with 3 GB of RAM running Vista Ultimate, with all software updated
> and current. I'm running Skype in the background, along with an antivirus
> (NOD32), Logitech QuickCam software, and the Windows Mobile Sync Center,
> but that's about all.

> > Michael
 
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