Gmail. Outlook 2003 and IMAP

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M

Marts

I'm experimenting with Gmail, using it as an IMAP link for Outlook 2003.

I got it working, but Outlook does weird things.

Firstly, after I configured a new email account in OL and pointed it to Gmail,

it created another set of folders under the Mail. There are the existing Local

folders including Inbox, Deleted Items, Sent, etc. Then there are a set of

folders under a new one called Gmail.

Now, when I got Outlook to poll for mail it retrieved a heap of messages dating

back some time. Not sure where they came from as I had deleted all message in

Gmail before I started.

I then deleted these messages. Or rather, I tried to. All Outlook does is to

cross a line through them. I cannot get them to actually delete from Outlook. It

was only when I logged into Gmail webmail that they disappeared.

I then tried creating and replicating my existing message base but I couldn't

get it to work. I tried creating labels in Gmail but they didn't replicate in

Outlook.

All I am trying to do is to configure Outlook so that when I log onto my desktop

or onto my laptop that all message bases are the same. ie. I send a message from

the laptop that message also appears in the Send folder on the desktop computer.

Any tips on how to manage Gmail and IMAP with Outlook would be appreciated

Those are my principles. If you don't like them I have others.
 
M

Milly Staples [MVP - Outlook]

That is the way IMAP works. You have to either purge them in Outlook

(Edit->Purge) or log into your IMAP account and delete them.

http://www.w3schools.com/tcpip/tcpip_email.asp


After furious head scratching, Marts asked:

| I'm experimenting with Gmail, using it as an IMAP link for Outlook

| 2003.

|

| I got it working, but Outlook does weird things.

|

| Firstly, after I configured a new email account in OL and pointed it

| to Gmail, it created another set of folders under the Mail. There are

| the existing Local folders including Inbox, Deleted Items, Sent, etc.

| Then there are a set of folders under a new one called Gmail.

|

| Now, when I got Outlook to poll for mail it retrieved a heap of

| messages dating back some time. Not sure where they came from as I

| had deleted all message in Gmail before I started.

|

| I then deleted these messages. Or rather, I tried to. All Outlook

| does is to cross a line through them. I cannot get them to actually

| delete from Outlook. It was only when I logged into Gmail webmail

| that they disappeared.

|

| I then tried creating and replicating my existing message base but I

| couldn't get it to work. I tried creating labels in Gmail but they

| didn't replicate in Outlook.

|

| All I am trying to do is to configure Outlook so that when I log onto

| my desktop or onto my laptop that all message bases are the same. ie.

| I send a message from the laptop that message also appears in the

| Send folder on the desktop computer.

|

| Any tips on how to manage Gmail and IMAP with Outlook would be

| appreciated
 
V

VanguardLH

Marts wrote:


> I'm experimenting with Gmail, using it as an IMAP link for Outlook 2003.

> I got it working, but Outlook does weird things.

> Firstly, after I configured a new email account in OL and pointed it to Gmail,
> it created another set of folders under the Mail. There are the existing Local
> folders including Inbox, Deleted Items, Sent, etc. Then there are a set of
> folders under a new one called Gmail.


That's how IMAP works. After all, you want your e-mail client to

reflect the folders that are up on the server, not to merge them into

other similarly named folders for other accounts. Otherwise, you won't

know what items in the Sent Items folder is for what account.

Outlook aggregates all POP and Exchange accounts under one message store

(.pst file) . Each HTTP account gets its own message store. Each IMAP

account gets its own message store. And each message store is displayed

separately in the folders view. Any time you use the File -> Open menu

to open a .pst file, it shows as a separate message store. You are

creating separate .pst files for each HTTP and IMAP account.

POP got aggregated under one message store because POP has no clue or

support for folders. POP only understands the concept of a mailbox.

All items delivered by POP are from this mailbox. No folders, just a

mailbox. When using the webmail client to your account, the Inbox is

tied to the mailbox.


> Now, when I got Outlook to poll for mail it retrieved a heap of messages dating
> back some time. Not sure where they came from as I had deleted all message in
> Gmail before I started.


The joy of using Gmail. There's pseudo deletion in Gmail and then there

is real deletion. Probably you have have to purge your All Mail folder.

When configuring POP access in Gmail (in the server-side settings in

your account), you can specify to provide access to all items in your

mailbox or just those that are received after enabling POP access. You

don't get that option with their IMAP setup.


> I then deleted these messages. Or rather, I tried to. All Outlook does is to
> cross a line through them. I cannot get them to actually delete from Outlook. It
> was only when I logged into Gmail webmail that they disappeared.


That's how IMAP works. Your e-mail client is staying in sync with what

is up on the mail server. You haven't yet actually deleted the message

up on the mail server. You only made it *eligible* for deletion in your

e-mail client (which you could undo). You either wait until the next

mail poll when your e-mail client synchronizes up with the mail server

(so items *marked* for deletion in your e-mail client will also get

deleted up on the server) or you use the Purge option in your e-mail

client to force an update on the mail server rather than wait for the

next mail poll.


> I then tried creating and replicating my existing message base but I couldn't
> get it to work. I tried creating labels in Gmail but they didn't replicate in
> Outlook.


What does "couldn't get it to work" mean?

What does "replicating my existing message base" mean?

I don't do labels in Gmail. I access Gmail primarily through my local

e-mail client, not by using their webmail client where is the only place

you can define Gmail's own labels.


> All I am trying to do is to configure Outlook so that when I log onto my desktop
> or onto my laptop that all message bases are the same. ie. I send a message from
> the laptop that message also appears in the Send folder on the desktop computer.

> Any tips on how to manage Gmail and IMAP with Outlook would be appreciated


You're used to how POP works. IMAP works differently.

Your multiple hosts are polling the SAME account. With IMAP, each one

will sync to reflect what is currently on the mail server. You'll have

to explain just WHAT is different in one e-mail client (on your desktop)

using IMAP to your Gmail account versus what is different in the other

e-mail client (on your laptop).
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Nothing weird - its how IMAP works. It's a server-based account so you need

a separate set of folders for the messages. Deleted items are marked for

purging. Labels are a gmail product - they are converted to folders in

outlook and you should have a folder for each label.

"Marts" <marts@ymail.com> wrote in message

news:jqvo251fuhh78h99l85k9ebofmbbldetu6@ymail.com...
> I'm experimenting with Gmail, using it as an IMAP link for Outlook 2003.

> I got it working, but Outlook does weird things.

> Firstly, after I configured a new email account in OL and pointed it to
> Gmail,
> it created another set of folders under the Mail. There are the existing
> Local
> folders including Inbox, Deleted Items, Sent, etc. Then there are a set of
> folders under a new one called Gmail.

> Now, when I got Outlook to poll for mail it retrieved a heap of messages
> dating
> back some time. Not sure where they came from as I had deleted all message
> in
> Gmail before I started.

> I then deleted these messages. Or rather, I tried to. All Outlook does is
> to
> cross a line through them. I cannot get them to actually delete from
> Outlook. It
> was only when I logged into Gmail webmail that they disappeared.

> I then tried creating and replicating my existing message base but I
> couldn't
> get it to work. I tried creating labels in Gmail but they didn't replicate
> in
> Outlook.

> All I am trying to do is to configure Outlook so that when I log onto my
> desktop
> or onto my laptop that all message bases are the same. ie. I send a
> message from
> the laptop that message also appears in the Send folder on the desktop
> computer.

> Any tips on how to manage Gmail and IMAP with Outlook would be appreciated

> > Those are my principles. If you don't like them I have others.
 
M

Marts

VanguardLH wrote...


> > I then deleted these messages. Or rather, I tried to. All Outlook does is to
> > cross a line through them. I cannot get them to actually delete from Outlook. It
> > was only when I logged into Gmail webmail that they disappeared.


> That's how IMAP works. Your e-mail client is staying in sync with what
> is up on the mail server. You haven't yet actually deleted the message
> up on the mail server. You only made it *eligible* for deletion in your
> e-mail client (which you could undo). You either wait until the next
> mail poll when your e-mail client synchronizes up with the mail server
> (so items *marked* for deletion in your e-mail client will also get
> deleted up on the server) or you use the Purge option in your e-mail
> client to force an update on the mail server rather than wait for the
> next mail poll.


I tried this but it didn't happen. Only when I logged into Gmail and deleted the

messages did it reflect that in Outlook.


> > I then tried creating and replicating my existing message base but I couldn't
> > get it to work. I tried creating labels in Gmail but they didn't replicate in
> > Outlook.


> What does "couldn't get it to work" mean?
> What does "replicating my existing message base" mean?


I have in th Local Folders, a number of folders which contain messages that I've

sorted according to what they're about.

I was trying to replicate that, but I couldn't get it to work. (and I now

understand why after your explanation about the types of message stores, I

s'pose you call them).

I then created some folders in Gmail but they didn't appear in Outlook, even

after mail polls.


> I don't do labels in Gmail. I access Gmail primarily through my local
> e-mail client, not by using their webmail client where is the only place
> you can define Gmail's own labels.


Yes, and it was in both Outlook and Gmail that I was trying to create the

sub-folders. But it didn't work.


> Your multiple hosts are polling the SAME account. With IMAP, each one
> will sync to reflect what is currently on the mail server. You'll have
> to explain just WHAT is different in one e-mail client (on your desktop)
> using IMAP to your Gmail account versus what is different in the other
> e-mail client (on your laptop).


They should be the same. As I'm at work I can't confirm this.

Whatever, thanks for the help folks. I'll continue to have a play with it.
 
M

Marts

VanguardLH wrote...


> > I then deleted these messages. Or rather, I tried to. All Outlook does is to
> > cross a line through them. I cannot get them to actually delete from Outlook. It
> > was only when I logged into Gmail webmail that they disappeared.


> That's how IMAP works. Your e-mail client is staying in sync with what
> is up on the mail server. You haven't yet actually deleted the message
> up on the mail server. You only made it *eligible* for deletion in your
> e-mail client (which you could undo). You either wait until the next
> mail poll when your e-mail client synchronizes up with the mail server
> (so items *marked* for deletion in your e-mail client will also get
> deleted up on the server) or you use the Purge option in your e-mail
> client to force an update on the mail server rather than wait for the
> next mail poll.


I tried this but it didn't happen. Only when I logged into Gmail and deleted the

messages did it reflect that in Outlook.


> > I then tried creating and replicating my existing message base but I couldn't
> > get it to work. I tried creating labels in Gmail but they didn't replicate in
> > Outlook.


> What does "couldn't get it to work" mean?
> What does "replicating my existing message base" mean?


I have in th Local Folders, a number of folders which contain messages that I've

sorted according to what they're about.

I was trying to replicate that, but I couldn't get it to work. (and I now

understand why after your explanation about the types of message stores, I

s'pose you call them).

I then created some folders in Gmail but they didn't appear in Outlook, even

after mail polls.


> I don't do labels in Gmail. I access Gmail primarily through my local
> e-mail client, not by using their webmail client where is the only place
> you can define Gmail's own labels.


Yes, and it was in both Outlook and Gmail that I was trying to create the

sub-folders. But it didn't work.


> Your multiple hosts are polling the SAME account. With IMAP, each one
> will sync to reflect what is currently on the mail server. You'll have
> to explain just WHAT is different in one e-mail client (on your desktop)
> using IMAP to your Gmail account versus what is different in the other
> e-mail client (on your laptop).


They should be the same. As I'm at work I can't confirm this.

Whatever, thanks for the help folks. I'll continue to have a play with it.
 
M

Marts

Diane Poremsky [MVP] wrote...


> Nothing weird - its how IMAP works. It's a server-based account so you need
> a separate set of folders for the messages. Deleted items are marked for
> purging. Labels are a gmail product - they are converted to folders in
> outlook and you should have a folder for each label.


I created the labels in Gmail but they didn't come across as folders in Outlook.

Don't know what I was doing wrong. When i get time I'll have another play with

it. I'm also experimenting with an email client called "Thunderbird". It seems

to do it a bit better. And as it appears to be very similar to the old Eudora

product which I used to use before going to Outlook it may end up being the way,

again.

Or at least my wife will.

We'll see...

Thanks for your input folks. It's appreciated.
 
B

Brian Tillman

"Marts" <marts@ymail.com> wrote in message

news:jqvo251fuhh78h99l85k9ebofmbbldetu6@ymail.com...


> Now, when I got Outlook to poll for mail it retrieved a heap of messages
> dating
> back some time. Not sure where they came from as I had deleted all message
> in
> Gmail before I started.


Are threse in a "folder" called "All Mail"? Gmail keeps ahistory of

themessages you've received in this special folder. The only way to empty it

is from the gmail server.


> I then tried creating and replicating my existing message base but I
> couldn't
> get it to work. I tried creating labels in Gmail but they didn't replicate
> in
> Outlook.


Non-default folders in Outlook replicate as labels in gmail.


> All I am trying to do is to configure Outlook so that when I log onto my
> desktop
> or onto my laptop that all message bases are the same. ie. I send a message
> from
> the laptop that message also appears in the Send folder on the desktop
> computer.


Outlook 2003 requires the use of a rule to copy outgoing messages to the Sent

Items folder of the gmail message store. Otherwise they'll be placed in the

Sent Itemsfolder of the local folder set.

--
 
B

Brian Tillman

"Marts" <marts@ymail.com> wrote in message

news:18m235pfn061tm4me0orj1skgin66la369@ymail.com...


> I created the labels in Gmail but they didn't come across as folders in
> Outlook.


I believe you'll need to have Outlook query the server for new folders when

you create the labels on the gmail side via a web browser. I don't believe it

detects them automatically.

--
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Outlook is not the best IMAP client in the world... it might be one of the

worst. You should use the client that meets your needs the best.

"Marts" <marts@ymail.com> wrote in message

news:18m235pfn061tm4me0orj1skgin66la369@ymail.com...
> Diane Poremsky [MVP] wrote...
>
> > Nothing weird - its how IMAP works. It's a server-based account so you
> > need
> > a separate set of folders for the messages. Deleted items are marked for
> > purging. Labels are a gmail product - they are converted to folders in
> > outlook and you should have a folder for each label.


> I created the labels in Gmail but they didn't come across as folders in
> Outlook.

> Don't know what I was doing wrong. When i get time I'll have another play
> with
> it. I'm also experimenting with an email client called "Thunderbird". It
> seems
> to do it a bit better. And as it appears to be very similar to the old
> Eudora
> product which I used to use before going to Outlook it may end up being
> the way,
> again.

> Or at least my wife will.

> We'll see...

> Thanks for your input folks. It's appreciated.
>
 
M

Marts

VanguardLH wrote...


> Be warned that Google does NOT follow the RFC standards regarding POP so
> I suspect they are just as "loose" when it comes to IMAP. They support
> enough of the standards to get POP and IMAP clients to *usually* work


Are there any public servers that offer IMAP? ie. ones which may work better

than Gmail?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
As in free? Not that I am aware of, but they tend to come and go so its hard

to keep up with them. There are some decent ones that charge a monthly or

yearly fee - such as offered by godaddy and many webhosts.

"Marts" <marts@ymail.com> wrote in message

news:2aa435hdjq0rjkaj7a5vnuij1o0oc5gu2b@ymail.com...
> VanguardLH wrote...
>
> > Be warned that Google does NOT follow the RFC standards regarding POP so
> > I suspect they are just as "loose" when it comes to IMAP. They support
> > enough of the standards to get POP and IMAP clients to *usually* work


> Are there any public servers that offer IMAP? ie. ones which may work
> better
> than Gmail?
>
 
Outlook version
Email Account
IMAP
Outlook 2003 with Windows 7 Professional, both live.com imap and gmail.com imap, with outlook connector installed. outlook puts a line thru emails from gmail, but deletes directly (no line thru) from live.com imap. hmm
 

larry

Senior Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
That is correct behavior. IMAP messages are marked for purging later but Outlook connector (MAPI, not IMAP) are more like Exchange server where messages are deleted and the deletion is synced with the server almost immediately.
 
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