Not enough free memory

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Not open for further replies.
M

MWM

I'm running Office Small Business 2007 - Outlook with BCM Service Pack 2 on a

64 bit machine with 4 gigs of RAM and a 320 gig HDD. So long as BCM is

installed, I keep getting out of memory errors when I open Outlook. I have

uninstalled and reinstalled several times. I have removed ALL add-ins except

for BCM.

This has been going on for some time and seems to have gotten worse with the

most recent security updates for Windows. I can't even use Outlook now

because I can't open my inbox. (Not enough memory). It also appears that

there is a memory leak in BCM (or maybe Outlook) as there is far more memory

in use than the sum of the processes and closing and opening Outlook

continues to reduce the available memory each time. Even so, I still have 2

gb left. It's not out of memory, but Outlook thinks it is.

This seems to be directly related to BCM as removing it solves the

out-of-memory problem
 
M

MWM

Having run further searches, it looks like this is a bug that makes BCM

unuseable. Unfortunately, I have critical business contacts in this database

and this cripples all of my marketing efforts.

I would go back to ACT! but the version I have doesn't run on Vista 64. So

with 2300 contacts dozens of open opportunities, and clients waiting for

solutions, it looks like I made a very poor choice in choosing BCM to run my

small business.

This has apparently been an issue for months and there is no solution or

workaround that I can find. The only workaround is for me to uninstall or

disable BCM, leaving me without any CRM. This wouldn't be totally surprising

to me if I had purchased this from Podunk Software, Inc., but I selected

Microsoft products because I expected that, for the price, I would get better

support. I was wrong.

Any small business looking for a CRM solution should seriously consider ACT!

or SalesForce.

"MWM" wrote:


> I'm running Office Small Business 2007 - Outlook with BCM Service Pack 2 on a
> 64 bit machine with 4 gigs of RAM and a 320 gig HDD. So long as BCM is
> installed, I keep getting out of memory errors when I open Outlook. I have
> uninstalled and reinstalled several times. I have removed ALL add-ins except
> for BCM.

> This has been going on for some time and seems to have gotten worse with the
> most recent security updates for Windows. I can't even use Outlook now
> because I can't open my inbox. (Not enough memory). It also appears that
> there is a memory leak in BCM (or maybe Outlook) as there is far more memory
> in use than the sum of the processes and closing and opening Outlook
> continues to reduce the available memory each time. Even so, I still have 2
> gb left. It's not out of memory, but Outlook thinks it is.

> This seems to be directly related to BCM as removing it solves the
> out-of-memory problem
 
D

DL

I cannot say I've experienced any such issues (winxp 2gb, 2007 small

business) not that I actually use BCM much.

You might find it worthwhile to seek MS support, free if you still qualify

or paid for otherwise

"MWM" <MWM> wrote in message

news:6686C191-8DF7-45A3-B43E-7E4D0A2C2497@microsoft.com...
> Having run further searches, it looks like this is a bug that makes BCM
> unuseable. Unfortunately, I have critical business contacts in this
> database
> and this cripples all of my marketing efforts.

> I would go back to ACT! but the version I have doesn't run on Vista 64. So
> with 2300 contacts dozens of open opportunities, and clients waiting for
> solutions, it looks like I made a very poor choice in choosing BCM to run
> my
> small business.

> This has apparently been an issue for months and there is no solution or
> workaround that I can find. The only workaround is for me to uninstall or
> disable BCM, leaving me without any CRM. This wouldn't be totally
> surprising
> to me if I had purchased this from Podunk Software, Inc., but I selected
> Microsoft products because I expected that, for the price, I would get
> better
> support. I was wrong.

> Any small business looking for a CRM solution should seriously consider
> ACT!
> or SalesForce.

> "MWM" wrote:
>
> > I'm running Office Small Business 2007 - Outlook with BCM Service Pack 2
> > on a
> > 64 bit machine with 4 gigs of RAM and a 320 gig HDD. So long as BCM is
> > installed, I keep getting out of memory errors when I open Outlook. I
> > have
> > uninstalled and reinstalled several times. I have removed ALL add-ins
> > except
> > for BCM.
>

>> This has been going on for some time and seems to have gotten worse with
> > the
> > most recent security updates for Windows. I can't even use Outlook now
> > because I can't open my inbox. (Not enough memory). It also appears that
> > there is a memory leak in BCM (or maybe Outlook) as there is far more
> > memory
> > in use than the sum of the processes and closing and opening Outlook
> > continues to reduce the available memory each time. Even so, I still have
> > 2
> > gb left. It's not out of memory, but Outlook thinks it is.
>

>> This seems to be directly related to BCM as removing it solves the
> > out-of-memory problem
 
M

MWM

DL:

Thanks for your response. I forgot to mention that this is running on Vista

Ultimat 64 bit. I have uninstalled Office but now it's running like molasses

after reinstalling.

I've tried the MS support but they want $250. I can just buy another CRM for

that. It really stinks that I have to pay $250 to get support on a broken

product that cost me $250. To boot, I have wasted an entire day uninstalling

and reinstalling 6 times now and still don't have access to my contact. I

know, I'm whining. It's just very disappointing.

Thanks again for your response.

-Mike

"DL" wrote:


> I cannot say I've experienced any such issues (winxp 2gb, 2007 small
> business) not that I actually use BCM much.
> You might find it worthwhile to seek MS support, free if you still qualify
> or paid for otherwise

> "MWM" <MWM> wrote in message
> news:6686C191-8DF7-45A3-B43E-7E4D0A2C2497@microsoft.com...
> > Having run further searches, it looks like this is a bug that makes BCM
> > unuseable. Unfortunately, I have critical business contacts in this
> > database
> > and this cripples all of my marketing efforts.
> > I would go back to ACT! but the version I have doesn't run on Vista 64. So
> > with 2300 contacts dozens of open opportunities, and clients waiting for
> > solutions, it looks like I made a very poor choice in choosing BCM to run
> > my
> > small business.
> > This has apparently been an issue for months and there is no solution or
> > workaround that I can find. The only workaround is for me to uninstall or
> > disable BCM, leaving me without any CRM. This wouldn't be totally
> > surprising
> > to me if I had purchased this from Podunk Software, Inc., but I selected
> > Microsoft products because I expected that, for the price, I would get
> > better
> > support. I was wrong.
> > Any small business looking for a CRM solution should seriously consider
> > ACT!
> > or SalesForce.
> > "MWM" wrote:
> >
> >> I'm running Office Small Business 2007 - Outlook with BCM Service Pack 2
> >> on a
> >> 64 bit machine with 4 gigs of RAM and a 320 gig HDD. So long as BCM is
> >> installed, I keep getting out of memory errors when I open Outlook. I
> >> have
> >> uninstalled and reinstalled several times. I have removed ALL add-ins
> >> except
> >> for BCM.
> >
> >> This has been going on for some time and seems to have gotten worse with
> >> the
> >> most recent security updates for Windows. I can't even use Outlook now
> >> because I can't open my inbox. (Not enough memory). It also appears that
> >> there is a memory leak in BCM (or maybe Outlook) as there is far more
> >> memory
> >> in use than the sum of the processes and closing and opening Outlook
> >> continues to reduce the available memory each time. Even so, I still have
> >> 2
> >> gb left. It's not out of memory, but Outlook thinks it is.
> >
> >> This seems to be directly related to BCM as removing it solves the
> >> out-of-memory problem


>
 
R

Raul Thomas

Do you have a large PST file in the profile that is running Outlook &

Business contact manager ?

Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.

https://blogs.msdn.com/rathomas

"MWM" <MWM> wrote in message

news:99C12C1D-E3BA-4D4D-8105-9362311B2E11@microsoft.com...
> DL:
> Thanks for your response. I forgot to mention that this is running on
> Vista
> Ultimat 64 bit. I have uninstalled Office but now it's running like
> molasses
> after reinstalling.

> I've tried the MS support but they want $250. I can just buy another CRM
> for
> that. It really stinks that I have to pay $250 to get support on a broken
> product that cost me $250. To boot, I have wasted an entire day
> uninstalling
> and reinstalling 6 times now and still don't have access to my contact. I
> know, I'm whining. It's just very disappointing.

> Thanks again for your response.

> -Mike

> "DL" wrote:
>
> > I cannot say I've experienced any such issues (winxp 2gb, 2007 small
> > business) not that I actually use BCM much.
> > You might find it worthwhile to seek MS support, free if you still
> > qualify
> > or paid for otherwise
>

>
>> "MWM" <MWM> wrote in message
> > news:6686C191-8DF7-45A3-B43E-7E4D0A2C2497@microsoft.com...
> > > Having run further searches, it looks like this is a bug that makes BCM
> > > unuseable. Unfortunately, I have critical business contacts in this
> > > database
> > > and this cripples all of my marketing efforts.
> >> > I would go back to ACT! but the version I have doesn't run on Vista 64.
> > > So
> > > with 2300 contacts dozens of open opportunities, and clients waiting
> > > for
> > > solutions, it looks like I made a very poor choice in choosing BCM to
> > > run
> > > my
> > > small business.
> >> > This has apparently been an issue for months and there is no solution
> > > or
> > > workaround that I can find. The only workaround is for me to uninstall
> > > or
> > > disable BCM, leaving me without any CRM. This wouldn't be totally
> > > surprising
> > > to me if I had purchased this from Podunk Software, Inc., but I
> > > selected
> > > Microsoft products because I expected that, for the price, I would get
> > > better
> > > support. I was wrong.
> >> > Any small business looking for a CRM solution should seriously consider
> > > ACT!
> > > or SalesForce.
> >> > "MWM" wrote:
> >> >> I'm running Office Small Business 2007 - Outlook with BCM Service Pack
> > >> 2
> > >> on a
> > >> 64 bit machine with 4 gigs of RAM and a 320 gig HDD. So long as BCM is
> > >> installed, I keep getting out of memory errors when I open Outlook. I
> > >> have
> > >> uninstalled and reinstalled several times. I have removed ALL add-ins
> > >> except
> > >> for BCM.
> > >
>> >> This has been going on for some time and seems to have gotten worse
> > >> with
> > >> the
> > >> most recent security updates for Windows. I can't even use Outlook now
> > >> because I can't open my inbox. (Not enough memory). It also appears
> > >> that
> > >> there is a memory leak in BCM (or maybe Outlook) as there is far more
> > >> memory
> > >> in use than the sum of the processes and closing and opening Outlook
> > >> continues to reduce the available memory each time. Even so, I still
> > >> have
> > >> 2
> > >> gb left. It's not out of memory, but Outlook thinks it is.
> > >
>> >> This seems to be directly related to BCM as removing it solves the
> > >> out-of-memory problem

>

>
>>
 
Run the msconfig utility. Go to Start, then Run and type in: msconfig


Go to the startup tab


You will see a list of all the programs that are loaded when your computer starts up. Uncheck any that you do not have to have. (Usually you can uncheck them all). If you decide you to need one, you can go back and recheck it.The fewer things running in the background, the more meory you have for programs.Also, considering investing in more memory. It is not that expensive to add additional memory to a PC.
 
M

MWM

I already have 4 gb of RAM and only half is being used when I get the

out-of-memory errors. Terminating additional background tasks has had no

effect on this error. I have even added an additional 4 gb virtual memory.

It's a problem with BCM.

"Immanuel Hayate" wrote:



> Run the msconfig utility. Go to Start, then Run and type in: msconfig
> Go to the startup tab
> You will see a list of all the programs that are loaded when your
> computer starts up. Uncheck any that you do not have to have. (Usually
> you can uncheck them all). If you decide you to need one, you can go
> back and recheck it.The fewer things running in the background, the more
> meory you have for programs.Also, considering investing in more memory.
> It is not that expensive to add additional memory to a PC.

> > Immanuel Hayate

> 'Banner Printing' (http://www.printomatic.com.au/banner.html)

> 'Popup display' (http://www.printomatic.com.au/pop_up.html)
> https://forums.slipstick.com/

>
 
M

MWM

The pst file is relatively large (about 1.6 gb) but it's the new kind that

can go to 8 gb. This is Outlook 2007 so it shouldn't have any problems with a

large pst file. Not only that, it was running the pst file just fine back

when it was at 3 gb. No memory problems. This just appears to be a BCM bug. I

even tried disabling BCM email linking to no avail.

UPDATE: I have reinstalled Office 2007 and BCM but have NOT applied the

security patches or SP-2. It seems to be working OK (just running really

slow). So long as I'm not using SP-2 I don't have the memory problems. In my

case, the service pack is what's causing this problem.

Lesson: never update your software until the update has been out for 6-12

months. I've turned all update features off.

"Raul Thomas" wrote:


> Do you have a large PST file in the profile that is running Outlook &
> Business contact manager ?

> > Regards

> Rahul Thomas [MSFT]

> The posting is provided "AS IS" with no warranties and confers no rights.
> https://blogs.msdn.com/rathomas

> "MWM" <MWM> wrote in message
> news:99C12C1D-E3BA-4D4D-8105-9362311B2E11@microsoft.com...
> > DL:
> > Thanks for your response. I forgot to mention that this is running on
> > Vista
> > Ultimat 64 bit. I have uninstalled Office but now it's running like
> > molasses
> > after reinstalling.
> > I've tried the MS support but they want $250. I can just buy another CRM
> > for
> > that. It really stinks that I have to pay $250 to get support on a broken
> > product that cost me $250. To boot, I have wasted an entire day
> > uninstalling
> > and reinstalling 6 times now and still don't have access to my contact. I
> > know, I'm whining. It's just very disappointing.
> > Thanks again for your response.
> > -Mike
> > "DL" wrote:
> >
> >> I cannot say I've experienced any such issues (winxp 2gb, 2007 small
> >> business) not that I actually use BCM much.
> >> You might find it worthwhile to seek MS support, free if you still
> >> qualify
> >> or paid for otherwise
> >
> >
> >> "MWM" <MWM> wrote in message
> >> news:6686C191-8DF7-45A3-B43E-7E4D0A2C2497@microsoft.com...
> >> > Having run further searches, it looks like this is a bug that makes BCM
> >> > unuseable. Unfortunately, I have critical business contacts in this
> >> > database
> >> > and this cripples all of my marketing efforts.
> >> >> > I would go back to ACT! but the version I have doesn't run on Vista 64.
> >> > So
> >> > with 2300 contacts dozens of open opportunities, and clients waiting
> >> > for
> >> > solutions, it looks like I made a very poor choice in choosing BCM to
> >> > run
> >> > my
> >> > small business.
> >> >> > This has apparently been an issue for months and there is no solution
> >> > or
> >> > workaround that I can find. The only workaround is for me to uninstall
> >> > or
> >> > disable BCM, leaving me without any CRM. This wouldn't be totally
> >> > surprising
> >> > to me if I had purchased this from Podunk Software, Inc., but I
> >> > selected
> >> > Microsoft products because I expected that, for the price, I would get
> >> > better
> >> > support. I was wrong.
> >> >> > Any small business looking for a CRM solution should seriously consider
> >> > ACT!
> >> > or SalesForce.
> >> >> > "MWM" wrote:
> >> >> >> I'm running Office Small Business 2007 - Outlook with BCM Service Pack
> >> >> 2
> >> >> on a
> >> >> 64 bit machine with 4 gigs of RAM and a 320 gig HDD. So long as BCM is
> >> >> installed, I keep getting out of memory errors when I open Outlook. I
> >> >> have
> >> >> uninstalled and reinstalled several times. I have removed ALL add-ins
> >> >> except
> >> >> for BCM.
> >> >
> >> >> This has been going on for some time and seems to have gotten worse
> >> >> with
> >> >> the
> >> >> most recent security updates for Windows. I can't even use Outlook now
> >> >> because I can't open my inbox. (Not enough memory). It also appears
> >> >> that
> >> >> there is a memory leak in BCM (or maybe Outlook) as there is far more
> >> >> memory
> >> >> in use than the sum of the processes and closing and opening Outlook
> >> >> continues to reduce the available memory each time. Even so, I still
> >> >> have
> >> >> 2
> >> >> gb left. It's not out of memory, but Outlook thinks it is.
> >> >
> >> >> This seems to be directly related to BCM as removing it solves the
> >> >> out-of-memory problem
> >
> >
> >>
 
R

Raul Thomas

We are aware of a know issue in BCM causing this error , here are some steps

I would like you to try

can you create the DWORD as per http://support.microsoft.com/kb/907651

Do note : since you are running Outlook 2007 you'll need to check under the

12.0 key

Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.

https://blogs.msdn.com/rathomas

"MWM" <MWM> wrote in message

news:BF69FBFE-AFB8-4431-A83C-CC2C444328B1@microsoft.com...
> I already have 4 gb of RAM and only half is being used when I get the
> out-of-memory errors. Terminating additional background tasks has had no
> effect on this error. I have even added an additional 4 gb virtual memory.
> It's a problem with BCM.

> "Immanuel Hayate" wrote:
>
>

>> Run the msconfig utility. Go to Start, then Run and type in: msconfig
> > Go to the startup tab
> > You will see a list of all the programs that are loaded when your
> > computer starts up. Uncheck any that you do not have to have. (Usually
> > you can uncheck them all). If you decide you to need one, you can go
> > back and recheck it.The fewer things running in the background, the more
> > meory you have for programs.Also, considering investing in more memory.
> > It is not that expensive to add additional memory to a PC.
>

>
>> > > Immanuel Hayate
>

>> 'Banner Printing' (http://www.printomatic.com.au/banner.html)
>

>> 'Popup display' (http://www.printomatic.com.au/pop_up.html)
> > https://forums.slipstick.com/
>

>>
 
W

wangdong

Microsoft Outlook 2002 and earlier versions limit the size of Personal

Folders (PST) file to 2GB. Whenever the PST file reaches or exceeds

that limit, you will not be able to open or load it any more, or you

cannot add any new data to it. This is called oversized PST file

problem. More detailed information can be found at

http://www.datanumen.com/aor/problems/2gb-pst.htm

You can use Advanced Outlook Repair to solve the problem, by either

converting it into Outlook 2003 format ( http://www.datanumen.com/aor/problems/convert-2gb-pst.htm

), or splitting it into smaller pieces ( http://www.datanumen.com/aor/problems/split-2gb-pst.htm

)

http://www.datanumen.com/aor/ contains the detailed information about

Advanced Outlook Repair.

And you can also download a free demo version at http://www.datanumen.com/aor/aor.exe

Wangdong
 
B

bc

just tried this fix and it made no difference; nb for outlook 2007 in the

registry 12.0 key there isn't a PST section so I created the new DWORD in

"general"

"Raul Thomas" wrote:


> We are aware of a know issue in BCM causing this error , here are some steps
> I would like you to try

> can you create the DWORD as per http://support.microsoft.com/kb/907651

> Do note : since you are running Outlook 2007 you'll need to check under the
> 12.0 key

> > Regards

> Rahul Thomas [MSFT]

> The posting is provided "AS IS" with no warranties and confers no rights.
> https://blogs.msdn.com/rathomas

> "MWM" <MWM> wrote in message
> news:BF69FBFE-AFB8-4431-A83C-CC2C444328B1@microsoft.com...
> > I already have 4 gb of RAM and only half is being used when I get the
> > out-of-memory errors. Terminating additional background tasks has had no
> > effect on this error. I have even added an additional 4 gb virtual memory.
> > It's a problem with BCM.
> > "Immanuel Hayate" wrote:
> >
> >
> >> Run the msconfig utility. Go to Start, then Run and type in: msconfig
> >> Go to the startup tab
> >> You will see a list of all the programs that are loaded when your
> >> computer starts up. Uncheck any that you do not have to have. (Usually
> >> you can uncheck them all). If you decide you to need one, you can go
> >> back and recheck it.The fewer things running in the background, the more
> >> meory you have for programs.Also, considering investing in more memory.
> >> It is not that expensive to add additional memory to a PC.
> >
> >
> >> > >> Immanuel Hayate
> >
> >> 'Banner Printing' (http://www.printomatic.com.au/banner.html)
> >
> >> 'Popup display' (http://www.printomatic.com.au/pop_up.html)
> >> https://forums.slipstick.com/
> >
> >>
 
D

DaveG

I have had this problem for over 6 months - no-one has a resolution to it.

I am going to buy a mac and get a CRM package on that - I am soooo tee'd off

with Microsoft and pc's.

"bc" wrote:


> just tried this fix and it made no difference; nb for outlook 2007 in the
> registry 12.0 key there isn't a PST section so I created the new DWORD in
> "general"

> "Raul Thomas" wrote:
>
> > We are aware of a know issue in BCM causing this error , here are some steps
> > I would like you to try
> > can you create the DWORD as per http://support.microsoft.com/kb/907651
> > Do note : since you are running Outlook 2007 you'll need to check under the
> > 12.0 key
> > > > Regards
> > Rahul Thomas [MSFT]
> > The posting is provided "AS IS" with no warranties and confers no rights.
> > https://blogs.msdn.com/rathomas
> > "MWM" <MWM> wrote in message
> > news:BF69FBFE-AFB8-4431-A83C-CC2C444328B1@microsoft.com...
> > > I already have 4 gb of RAM and only half is being used when I get the
> > > out-of-memory errors. Terminating additional background tasks has had no
> > > effect on this error. I have even added an additional 4 gb virtual memory.
> > > It's a problem with BCM.
> > > > "Immanuel Hayate" wrote:
> > > >
> > >> Run the msconfig utility. Go to Start, then Run and type in: msconfig
> > >> Go to the startup tab
> > >> You will see a list of all the programs that are loaded when your
> > >> computer starts up. Uncheck any that you do not have to have. (Usually
> > >> you can uncheck them all). If you decide you to need one, you can go
> > >> back and recheck it.The fewer things running in the background, the more
> > >> meory you have for programs.Also, considering investing in more memory.
> > >> It is not that expensive to add additional memory to a PC.
> > >
> > >
> > >> > > >> Immanuel Hayate
> > >
> > >> 'Banner Printing' (http://www.printomatic.com.au/banner.html)
> > >
> > >> 'Popup display' (http://www.printomatic.com.au/pop_up.html)
> > >> https://forums.slipstick.com/
> > >
> > >>
 
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