Migrate profile - cached mode setting

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ph_acs

Hi,

I'm trying to configure Outlook Cached Exchange mode for all users who will

get Office 2010 installed. Let me outline the process I'm running through...

Currently the majority of users use Outlook 2007 and cached exchange mode is

disabled.

We will be deploying Office 2010 to machines in stages and wish to enable

cached exchange mode for all users who then use Outlook 2010.

However, whilst we want to enable cached exchange mode be default, we can't

set it in a GPO as we still need to allow certian users to disable this

manually (such as those users who hot-desk). The OCT that has been created

for Office 2010 is set to use the existing Outlook profile and upgrade it to

2010. We're doing this becuase we don't want 2010 to create a new profile and

then lose all of the user's customisations and shared calendar links etc.

However what we'd like to do is enable a setting in the gpo (either a reg

key preference, logon script etc.) to ensure that cached exchange mode is

enabled the first time a user logs onto a 2010 machine. If the user decides

to change this setting then their choice shall not be overwritten by policy

of script at second logon. Ideally a reg key policy preference set to run

only once would be best.

Inside the OCT it is set to enable cached exchange mode for new and existing

profiles.

So when a user logs onto a 2010 machine who doesn't have an exisitng Outlook

profile in their roaming windows profile, cached mode is enabled and works as

expected.

However when a user who has an existing profile (2007) logs on to the 2010

machine it migrates their profile (creates a 'BACKUP of profilename'..

profile too) but doesn't enable cached mode.

I've tied both enabling and disabling the 'migrate user settings' checkbox

in the OCT but neither makes a difference. From reading the help it seems

that if this option is enabled, any setting in the users previous outlook

profile would overwrite the ones defined in the OCT for their new profile.

Unticking the option doesn't make any difference though.

Any help and pointers much appreciated.

Thanks,

Phil
 
R

Roady [MVP]

See http://www.howto-outlook.com/howto/cachedmoderegkey.htm

---
"ph_acs" <phacs> wrote in message

news:916DA519-4BE6-4B65-B511-BBB4562B2F0E@microsoft.com...
> Hi,

> I'm trying to configure Outlook Cached Exchange mode for all users who
> will
> get Office 2010 installed. Let me outline the process I'm running
> through...

> Currently the majority of users use Outlook 2007 and cached exchange mode
> is
> disabled.

> We will be deploying Office 2010 to machines in stages and wish to enable
> cached exchange mode for all users who then use Outlook 2010.

> However, whilst we want to enable cached exchange mode be default, we
> can't
> set it in a GPO as we still need to allow certian users to disable this
> manually (such as those users who hot-desk). The OCT that has been created
> for Office 2010 is set to use the existing Outlook profile and upgrade it
> to
> 2010. We're doing this becuase we don't want 2010 to create a new profile
> and
> then lose all of the user's customisations and shared calendar links etc.

> However what we'd like to do is enable a setting in the gpo (either a reg
> key preference, logon script etc.) to ensure that cached exchange mode is
> enabled the first time a user logs onto a 2010 machine. If the user
> decides
> to change this setting then their choice shall not be overwritten by
> policy
> of script at second logon. Ideally a reg key policy preference set to run
> only once would be best.

> Inside the OCT it is set to enable cached exchange mode for new and
> existing
> profiles.
> So when a user logs onto a 2010 machine who doesn't have an exisitng
> Outlook
> profile in their roaming windows profile, cached mode is enabled and works
> as
> expected.

> However when a user who has an existing profile (2007) logs on to the 2010
> machine it migrates their profile (creates a 'BACKUP of profilename'..
> profile too) but doesn't enable cached mode.

> I've tied both enabling and disabling the 'migrate user settings' checkbox
> in the OCT but neither makes a difference. From reading the help it seems
> that if this option is enabled, any setting in the users previous outlook
> profile would overwrite the ones defined in the OCT for their new profile.
> Unticking the option doesn't make any difference though.

> Any help and pointers much appreciated.

> Thanks,
> Phil

>
 

bleev

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Hello,

I am running into the same exact issue as Phil. We are upgrading from Office 2007 to Office 2010 (32-bit). I am using the Office Customization Tool to deploy the upgrade, and at the same time migrate users from Online mode to Cached Exchange mode. When I configure the settings inside the OCT to enable cached mode for new and existing profiles, it does not enable cached mode for the users' existing profile. Instead, it creates another profile which is called "BACKUP of Outlook". Cached mode is enabled in the backup profile but not the default profile. This does not make any sense - why won't it enable cached mode for the default profile? I really don't want to configure cached mode via GPO either, because of the way our organization is laid out. It would be too time-consuming.

I then tried using the OCT to configure the cached mode settings using the "modify the existing default profile" option, then export them to a PRF file. I edited the file, adding the following line in the general settings:

backup profile=false

I left all the other settings alone then I used the OCT to deploy that configuration file to a test user. In this case it did not create a backup profile and it DID enable cached mode for the user's default profile, but ended up wiping out all of their custom profile settings such as their signature block and shared mailboxes. This is not ideal since I have to deploy this to about 1,000 users and many of them have access to shared mailboxes, among the other personal settings within their profile. Any help on this would be greatly appreciated. I have not found any help from Microsoft on this....go figure.

Thanks,

Brandon
 
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