some emails i recieve the body is blank i use office 2010. windows 7 professional.

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star_spl

Not sure why i get blank emails sometimes., I have disable mcaffee email, in hopes of getting all emails. I have researched this to no avail. Perhaps someone has had similar experience, and has a solution. would greatly appreaciate this. If not successful and i am going back to office 2007.

Thanks you
 
G

Guruprasad Ra

What is email account type configured in Outlook (POP3, IMAP or an Exchange)?

Does this also happen when you send the message to yourself?

Do you get the blank emails from a specific sender?

Also try logon to the webmail server and check if you are receiving blank emails
 
F

FLONI1

I HAVE THE EXACT SAME ISSUE AND EVEN THOUGH I HAVE DISABLED MY NORTON 360 SCANNING OF MY EMAILS THIS ISSUE CONTINUES....... WHEN I FORWARD THE BLANK EMAILS FROM OUTLOOK TO MY AOL ACCOUNT THEY SHOW UP JUST FINE AND I CAN READ THEM. I AM NOT USING ANY OUTLOOK CONNECTOR PROGRAMS SO I AM NOT SURE WHAT THIS IS??
 
G

Guruprasad Ra

Try working in clean boot mode and check if this help.

http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting reset the computer to start as usual.

If you are able to work in clean boot mode, this issue might be due to a Non-Microsoft Service.
 
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