Active sync problem - related to improper decomission of Exchange 2007 when migrating to Exchange 2010

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A

Ashley Milne



I was unable to properly migrate to Exchange 2010 and I am having issues with my Exchange 2010 server. This just came to light this evening when I was trying to setup my iphone to active sync with Exchange, it keeps failing. Upon examining my Exchange 2010 server, when I try to go into Server configuration/client access/exchange activesync, I get the message 'The task wasn't able to connect to IIS on the server oldexchangeserver.mydomain.local Make sure that the server exists and can be reached from this computer. The RPC server is unavailable. It was running the command 'Get-ActiveSyncVirtualDirectory'
My old exchange server is gone, period. The strange part is that before tonight, my active sync was running fine on my iphone, I had to reset my iphone to defaults which is why I have to setup Activesync on it again. Outlook web access appears to be working fine.

In my application event log on my Exchange server, I have event ID 4 which reads:

Log Name: Application
Source: MSExchange Configuration Cmdlet - Remote Management
Date: 6/20/2010 10:40:56 PM
Event ID: 4
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Newmail.thomasandchristopher.local
Description:
(PID 5000, Thread 20) Task Get-OabVirtualDirectory writing error when processing record of index 0. Error: Microsoft.Exchange.Management.Metabase.IISNotReachableException: The task wasn't able to connect to IIS on the server 'myoldexchangeserver.mydomain.local'. Make sure that the server exists and can be reached from this computer: The RPC server is unavailable.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange Configuration Cmdlet - Remote Management" />
<EventID Qualifiers="49152">4</EventID>
<Level>2</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-06-21T02:40:56.000000000Z" />
<EventRecordID>63072</EventRecordID>
<Channel>Application</Channel>
<Computer>Newmail.thomasandchristopher.local</Computer>
<Security />
</System>
<EventData>
<Data>5000</Data>
<Data>20</Data>
<Data>Get-OabVirtualDirectory</Data>
<Data>0</Data>
<Data>Microsoft.Exchange.Management.Metabase.IISNotReachableException: The task wasn't able to connect to IIS on the server 'mail.thomasandchristopher.local'. Make sure that the server exists and can be reached from this computer: The RPC server is unavailable.
</Data>
<Data>{496ae869-126d-4b26-98f0-b79092944c4f}</Data>
</EventData>
</Event>

I also have this event in my system event log, event id 10009:

DCOM was unable to communicate with the computer myoldexchangeserver.mydomain.local using any of the configured protocols.
Thanks

AM
 
G

Gulab Mallah



Hi,

Are you getting error code 0x85010019?

Do you have any firewall enabled? If yes than disable the firewall. As you mentioned that it was working fine yesterday, restart the exchange server and check it out.

I guess you are using self signed certificates!!!

-Gulab
 
M

MiloTheGreat



I'm having the same issue, but this has come to light with exchange updates not working as the AD is looking for the "old " server.

How did you fix your issue?

Milo
 
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