Active sync problem - related to improper decomission of Exchange 2007 when migrating to Exchange 2010

Not open for further replies.

Ashley Milne

I was unable to properly migrate to Exchange 2010 and I am having issues with my Exchange 2010 server. This just came to light this evening when I was trying to setup my iphone to active sync with Exchange, it keeps failing. Upon examining my Exchange 2010 server, when I try to go into Server configuration/client access/exchange activesync, I get the message 'The task wasn't able to connect to IIS on the server oldexchangeserver.mydomain.local Make sure that the server exists and can be reached from this computer. The RPC server is unavailable. It was running the command 'Get-ActiveSyncVirtualDirectory'
My old exchange server is gone, period. The strange part is that before tonight, my active sync was running fine on my iphone, I had to reset my iphone to defaults which is why I have to setup Activesync on it again. Outlook web access appears to be working fine.

In my application event log on my Exchange server, I have event ID 4 which reads:

Log Name: Application
Source: MSExchange Configuration Cmdlet - Remote Management
Date: 6/20/2010 10:40:56 PM
Event ID: 4
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Newmail.thomasandchristopher.local
(PID 5000, Thread 20) Task Get-OabVirtualDirectory writing error when processing record of index 0. Error: Microsoft.Exchange.Management.Metabase.IISNotReachableException: The task wasn't able to connect to IIS on the server 'myoldexchangeserver.mydomain.local'. Make sure that the server exists and can be reached from this computer: The RPC server is unavailable.
Event Xml:
<Event xmlns="">
<Provider Name="MSExchange Configuration Cmdlet - Remote Management" />
<EventID Qualifiers="49152">4</EventID>
<TimeCreated SystemTime="2010-06-21T02:40:56.000000000Z" />
<Security />
<Data>Microsoft.Exchange.Management.Metabase.IISNotReachableException: The task wasn't able to connect to IIS on the server 'mail.thomasandchristopher.local'. Make sure that the server exists and can be reached from this computer: The RPC server is unavailable.

I also have this event in my system event log, event id 10009:

DCOM was unable to communicate with the computer myoldexchangeserver.mydomain.local using any of the configured protocols.


Gulab Mallah


Are you getting error code 0x85010019?

Do you have any firewall enabled? If yes than disable the firewall. As you mentioned that it was working fine yesterday, restart the exchange server and check it out.

I guess you are using self signed certificates!!!



I'm having the same issue, but this has come to light with exchange updates not working as the AD is looking for the "old " server.

How did you fix your issue?

Not open for further replies.
Thread starter Similar threads Forum Replies Date
W active sync Using Outlook 2
E Using with Active Sync, Outlook become unresponsive Using Outlook 5
K publish exchange active sync behind TMG Exchange Server Administration 4
S Active Sync Device ID Using Outlook 2
P Ex2010 active sync Exchange Server Administration 4
R Hi, Is Outlook 2010 compatible thru active sync with Windows Mobile 6.1 Professional. Using Outlook 4
F Active Sync proxying not works in a Exchange 2010/2007 Coexistence Exchange Server Administration 1
S Exchange 2010 - Active Sync issue - Samsung Galaxy S Exchange Server Administration 2
A CAS Proxying with Active Sync when migrate from Exchange 2007 to 2010 Exchange Server Administration 1
V Restoring calender files that were deleted by Active sync Using Outlook 1
M Exchange 2010 Active Sync Device Recovery Password is not VISIBLE in OWA Exchange Server Administration 4
P Exchange 2010 SP1 and HTC Desire Active-Sync Exchange Server Administration 5
G Error Active Sync in Exchange Server 2010 Exchange Server Administration 12
P Automate Outlook Start - No Active Explorer Object Found Using Outlook 10
S Active Directory Management Tools for Administrators New Articles 0
G Problems with Active Directory Rights Management Services (AD RMS) in Outlook 2013 Exchange Server Administration 0
Diane Poremsky Import Images into the Active Directory New Articles 0
S How to send an OUTLOOK task to a contact out of my active directory? Using Outlook 2
E Outlook rule only active certain times of day Using Outlook 6
R HELP!!! Email template with active excel spreadsheet Using Outlook 1
C active/passive broadband connections to maintain various IT services Exchange Server Administration 2
R Went from outlook 2003 to 2010 - can't retrieve active for contacts Using Outlook 0
J Setup mail for Exchange 2010 through Active Directory on Server 2008 R2 Standard Exchange Server Administration 3
T Copied Contact Does Not Update With Active Directory Information Changes Immediately. How Do I Force Update? Using Outlook 1
B Re: Exchange OOF / EWS Problem - The user and the mailbox are in different Active Directory sites Exchange Server Administration 0
M 'Send link by E-mail' doesn't provide active link.__ Using Outlook 1
J When a database move from active host in a DAG, user are prompted for credentials Exchange Server Administration 8
D Using Inbox as 'Active' tray, with both incoming and 'sent' mail, with senders and receivers displayed. Using Outlook 1
U Outlook 2010 Ignore Conversation Feature, list of Active Ignored Using Outlook 1
D how to give perrmission on calender to user in ACTIVE DIRECTORY Using Outlook 0
J OWA not working when active database moved Exchange Server Administration 3
S Web Links are not active when using Outlook Web Access 2007 Using Outlook 1
P How can I convert an Outlook 2010 folder to a .pdf with active links like I could in Outlook 2007? Using Outlook 3
T The Microsoft Exchange Active Directory Topology service on server localhost can't be contacted via Exchange Server Administration 2
P Will 'ldap modify' command work on some Active Directory fields? Using Outlook 2
S Active Passive DAG seperate DNS namespace Exchange Server Administration 7
B Active Active Site Resilience Exchange Server Administration 3
E Event ID 9514 - Two objects in Active Directory have the same proxy address Exchange Server Administration 3
C Active Directory error applying Exchange 2010 SP1 Exchange Server Administration 4
E Transfer calendar from a .pst to a user's active exchange account? Using Outlook 7
M Active Manager operation failed to mount DB Error Id: 50A399C7, ErrorId: BF128831 Exchange Server Administration 10
O Exchange 2010 Service Pack 1 Active Directory Schema Exchange Server Administration 1
K An Active Manager operation fail Exchange Server Administration 6
A No Word e Outlook 2010 não funciona o rolamento de página (scroll active) com mouse. Como corrigir Using Outlook 1
T Active Directory domain 'FECR' has an unrecognized Exchange signature. Current DomainPrep version: 1 Exchange Server Administration 2
M DAG Active/Active Exchange Server Administration 2
B DAG with active passive database configuration Exchange Server Administration 13
S Outlook reply window default tabs have changed from message being active, to now File being active. Using Outlook 1
P Send button is missing and account is active, can receive but can not send. Email removed for priva Using Outlook 1
C Active Directory does not exist or cannot be contacted Exchange Server Administration 12
Similar threads