Cannot Display Folders-For Contacts

Not open for further replies.


e-mail OK

Calandar OK

Contacts: Not OK Message Reads "Cannot Display Folders:

I know they are in their, becase on the email page I can bring in a name on the To: Address line.


Russ Valentine

Please be a little less cryptic. It will allow others to help you. State what mail account types you are using. State the method you are using to view your Contacts Folder. State whether you were ever able to view your Contacts Folder and if so what happend before you became unable to.Russ Valentine

Karl Timmermans

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account

- Is this a message that appears when you click on the contact folder?

- Is this a message that keeps occuring after you've closed and restarted Outlook? (if the problem has self-corrected itself - do feel free to let other's know who may be reading this thread)

- Is this related to a folder in a PST file?

- Guess is that you don't have a backup of your Outlook data (the PST files) - correct?

For the purpose of this response - going to assume your answer to the above questions is yes on all counts. That being the case.....

#1 - Trying running ScanPST on the PST file where the folder is located. It's a hit or miss situation as to whether or not it will resolve the problem - so the rest of this message assumes the problem is not resolved

#2 - The steps you need to follow to recover your contact info and correct your Outlook config depends totally on whether or not this involves your default mailbox (contact folder contained in the same tree as your Inbox) so you'll need to provide that info. Unless your contact folder has become 100% corrupted, then recovering your contact info is as simple as:
a) create a new contact folder
b) right click on the folder that has the problem (do not attempt to OPEN the folder - just right-click on it)
c) if it's your default contact folder - select COPY Contacts. If it's not your default contact folder then you can choose to either Move or Copy the contacts to the newly created folder in step (2a)
d) what happens next depends on whether this is the default contact folder or not since you cannot simply delete the contact folder and create a new one - in short - your entire default Mailbox will have to be re-created

Not open for further replies.
Thread starter Similar threads Forum Replies Date
M Daily Task List Minimized Cannot Display Using Outlook 2
B Outlook cannot display this view Using Outlook 1
M Cannot display the folder. Outlook cannot open this item. The item may be damaged. __ Using Outlook 1
B Cannot Display the Folder. The account is not properly configured. Using Outlook 2
N To-Do List - Cannot display folder Exchange Server Administration 2
B Cannot display form Using Outlook 2
F Outlook 2010 Incoming Meeting Requests display as text / code, cannot accept these invites (includes Using Outlook 4
S Cannot get Oulook Scocial Connector to display properly Using Outlook 1
J "Outlook cannot display this view" I tried following Diane's suggestions in past posts...but still Using Outlook 1
M Outlook cannot display this view Using Outlook 2
N Cannot display the folder. There is not enough free memory to run this program. Quit one or more pro Using Outlook 10
N Cannot display the folder. There is not enough free memory to run this program. Quit one or more pro Using Outlook 9
L Can't populate History of Business Contacts- receive 1st error: cannon load an object because it is not available, then 2nd: Cannot display this view Using Outlook 1
D Outlook report the error - "Cannot display the folder. There is not enough free memory to run this p Using Outlook 34
J Outlook cannot display this view Using Outlook 7
M Internet Explorer cannot display the webpage Using Outlook 36
S Custom Field Cannot Be Displayed In Views Outlook VBA and Custom Forms 1
G Cannot Move Autocomplete File to New Computer Using Outlook 15
rubaboo The vew cannot be found Outlook VBA and Custom Forms 0
A Cannot copy this folder because it may contain private items Using Outlook 0
L Cannot open PST file for first session each day Using Outlook 6
David in Mississippi New (Feb 2020) install of Outlook 365 - Cannot specify PST for different accounts Using Outlook 0
Marc2019 Need help please! Cannot Setup my outlook email account on my Mac Outlook 2011 Using accounts in Outlook 2
noshairwan Registry cannot be found, Outlook Security Using Outlook 2
Marc2019 Cannot input Vietnamese Characters on my MSOutlook 2016 in Windows 7 Using Outlook 0
T Cannot remove needless PST Using Outlook 1
Marc2019 Cannot setup Outlook Account on Mac Os 10.6.8 Using Outlook 3
N pst files are recreating automaticaly and cannot be deleted Using Outlook 5
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
T "cannot find the calendar folder for this item" - calendar items stuck in outbox Using Outlook 0
A Created a new user account and the local account cannot see email Using Outlook 3
iwshim outlook 2013 - I cannot see the "Manage Add-ins" Using Outlook 2
T Cannot connect to main BT email account, sub accts okay Using Outlook 0
O The page that you are trying to access cannot be loaded. Using Outlook 0
geofferyh Cannot get Macro to SAVE more than one message attachment??? Outlook VBA and Custom Forms 5
DariTrevino MIcrosoft Outlook PST file cannot repair Using Outlook 1
B One email cannot be sent or received (but leaves outbox!) Using Outlook 1
C Outlook 2016 cannot delete, email showing in root Exchange Server Administration 5
S cannot edit some contacts Using accounts in Outlook 5
B Search: Cannot find which Folder Contains a Message Using Outlook 3
C Outlook - cannot save subject line changes Using Outlook 2
M cannot change delivery folders with IMAP accounts Using Outlook 0
S Appointment-Cannot set Categories because ConversationID is not set Outlook VBA and Custom Forms 1
Fozzie Bear Cannot post "Sneaky URL"!! Using accounts in Outlook 2
Commodore Search cannot complete the indexing of your Outlook data Using Outlook 6
S Outlook 2010 Cannot Open Attachments Using Outlook 14
A Cannot Figure Out This VBA Outlook VBA and Custom Forms 2
A Cannot Figure Out One Thing on VBA Outlook VBA and Custom Forms 2
Brian Murphy Exchange Online Everything a Transport Rule should do and cannot Exchange Server Administration 1
A Error: The name cannot be matched to a name in the address list Using accounts in Outlook 0
Similar threads