4 days can not access email, message is 'can not start microsoft office outlook....'

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here is whole message 'an not start microsoft office outlook. unable to open outlook window. the set of folders could not be opened. the server is not available. contact your administrator if the condition persisrts.microsoft office outlook' i have office 2003, AVG paid sec suite, everything worked fine until about 4 days ago. do not know where to start looking


Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

What type of email account do you have?

you can try opening outlook with the /resetnavpane switch:

Close Outlook. At the Start search field on Vista or Windows7 Start menu or in the Start menu, Run command (Windows key + R), type

outlook.exe /resetnavpane

Then press Enter (or OK button) to restart Outlook.

Note: Make sure there is a space between the words.

For more information, see http://www.slipstick.com/problems/cant_start_outlook.asp

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