Exchange 2010 - Active Sync issue - Samsung Galaxy S

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S

sabo_e

We are having an activesync problem with calendaring on an Samsung Galaxy S handheld. We are at Exchange 2010 Rollup Update # 4 on all Exchange server within our environment. Has anyone seen this issue with this phone?
 
G

Gravey80



check what mobile policies you have enabled. Android native ActiveSync is not particuarly good and supports hardly any of the policies. You might be better off with something like TouchDown, which is a 3rd party app, until Google get their act together.

What's even dumber about Android is the setting, "Allow non provisioned devices" policy is interpreted to mean that the device does not need to enforce a password - even if the enforce password policies are set!
 
J

James-Luo



Please browse the “Microsoft-Server-ActiveSync” virtual directory, the expect error feedback is “501/505” on the webpage

Does the same symptom on other mobile device, like window mobile phone? Please verify the ActiveSync functionality with windows mobile emulator and Remote Connectivity Analyzer

If the issue happens in the emulator, please increase the diagnostic logging on the ActiveSync component, reproduce the issue, and then check the event in the application log

Please reproduce the issue, and then post the HTTP traces in the IIS log

Please enable the logging in the emulator. In the “ActiveSync” folder on the device, please check the trace in the CtrlLog0 file

1. Start, point to Programs, and then click ActiveSync

2. Click Tools, click Options, click Server, and then click Advanced

Notes: The log is saved in text format in the Windows\ActiveSync folder

If the issue only happens on the Android, the most possible cause would be on the native Android EAS solution. Please report the issue to the device vendor and require for a update

Resources:

Windows Mobile 6 Localized Emulator Images

Remote Connectivity Analyzer

James Luo

 
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