I installed new laptop for my customer. Her old laptop has Office 2003 SB and the new one have Office Home & Business 2010.
So what I did was copy the .pst file from old to new one and imported it. Everything went fine until I noticed that some folders were missing ~half of the messages. It only showed 2008 and older messages but not the newest. There was few folders where this had happened but not in the Inbox folder.
What I noticed is that in 2003 and 2007 messages show as they should but when you move to 2010 they disappear.
What I've tried so far:
- Exported only affected folders and imported it to 2010
- Different computer
- Installed Office 2007 where messages work and upgraded it to 2010
Please help! Thanks!