outlook 2007 not printing body of emails

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B

bob joe bob joe

running xp, outlook 2007, ms office 2010

when trying to print emails from outlook 2007, the header of the email will print [the from, cc, bcc, to, subject] but the body of the email [the message being sent] is not printing. this happens occassionally. the only solution that i have found is to restart my computer when it does happen and print it again [and it prints fine].
 
B

bob joe bob joe

Do you have all updates for Outlook 2007 installed?

yes. i did the windows update as well.
 
V

Vinay - G

What is the mail format which you are trying to print?

Does this happen only with outlook or other office applications also?

Change the default printer and check if it helps:

Click on start->printer and fax->Right click on XPS document writer and set it as default.

Try printing and check if it prints the body of the email also .If it prints then get in touch with the printer manufacturer and update the printer drivers.
 
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