Cannot Delete Folders in Outlook 2007

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S

salguod.net



Using Outlook 2007 on Vista Home Premium with a PST file that was initially created in Outlook 2002/XP. No exchange. PST file is about 200 MB.

I have several folders that I'd like to delete. Some are empty, some have mail in them. I cannot delete any of them, I get a permissions error followed by a message saying the folder is full.

I've run the scanpst.exe file repeatedly until it reported no errors (4 times) but still have the problem.

The only way that I've found to delete them is to reboot the PC in safe mode, obviously a less than ideal solution.

How can I solve this problem?
 
A

Alexey Kuznetsov

S

salguod.net



Does this happen even if you start Outlook in Safe Mode? (hold down CTRL while you click the icon) See if this helps:http://www.officeforlawyers.com/outlook/tsol.htm#safe

What anti-virus software are you using?

The Lawyer'

Sorry so late in getting back to this.

Actually, no, it does not happen when OL is started in safe mode. It's my wife's PC, perhaps that's what she meant rather than rebooting Windows in safe mode.

Better, but still not ideal.

Oh, and, we're using Avast anti-virus.
 
B

Ben M. Schorr [MVP]



That usually means that you have a misbehaving add-in installed. If you go to Tools | Trust Center | Add-ins you might try disabling any you don't absolutely need and see if that resolves the problem.
 
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