trouble importing Office 2003 contact data (activities,etc.) using .pst file export & import to a se

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jriles

I'm using windows XP on my toshiba laptop computer running Outlook 2003 v.11.56. I have attempted to export a .pst data file (which includes all my contacts and import it into the same version of outlook installed on a second laptop running windows 7. After importing the .pst file into outlook on the second computer my contacts appear but not all the other information associated with the contact file including activites, etc. Any suggestions on how I can do a complete transfer of all contact data in Outlook from one computer to Outlook on a second computer would be greatly appreciated.

Regards, John
 
R

Russ Valentine

You are demonstrating yet again why exporting and importing are not the correct way to transfer Outlook data. Links are only part of the information you lose when you do so. Proper methods for data migration are posted here daily. Take a look at these pages for info on Outlook data backup or transfer:

Moving Outlook to a New Computer

http://www.howto-outlook.com/Howto/backupandrestore.htm

http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Note that some of the information on the Microsoft page is outdated and contains errors, particularly when applied to Outlook 2003, 2007 or 2010. Specifically:

1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so will often corrupt your Outlook profile. Copy it anywhere BUT the default location and then open it within your Outlook profile.

2. Ignore any advice that tells you to use export or import to transfer an entire Outlook data file. That has never been sound advice, but the process has become too deeply flawed to be trusted.

Russ Valentine
 
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