Outlook calendar not reflecting busy over timeframe of meeting.

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P

Pumpkinlitl

I sent a meeting invite to a co-worker on Friday (11/5) from 3:30pm to 4:30pm EST. He accepted but in reviewing his calendar to schedule another meeting, I noticed the first meeting is not appearing. As a matter of fact his "availability" shows as "No Information" across the board. Is this a set up issue or does it have something to do with the account being a POP/SMTP account?
 
P

Pumpkinlitl

Could it be because my company does not utilize a Microsoft Exchange Server?
 
E

Ezil Vinoth



Does this happen with one particular user or multiple users?

Do you view in monthly view or weekly view or daily view?

Do you have multiple appointments in the same day? If yes, in monthly view you will not be able to see only 3 appointments in a day.

Did you check in daily or weekly view?

Try to send a test meeting to another user and verify the status.
 
P

Pumpkinlitl



I have only tested this with one user. FYI, I did send an invite to one other person who has Outlook 2003 (whereas I have Outlook 2010) and the email didn't come across as an invite. It was some crazy message - meaning it was a lot of junk. It kind of looked like code.

Anyway, the person that I sent the invite to also has Outlook 2010.

My calendar view is daily.

I had one other item (besides the meeting) in my calendar but it was shown as free. The meeting displayed as busy for my calendar only. The other person's calendar displays as "no information".
 
P

Pumpkinlitl

I just sent another invite to someone who has Outlook 2003 and she accepted the invite. The meeting is in her calendar but when I try to schedule another meeting with her the time slot for the previous meeting is showing as "no information".
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Could it be because my company does not utilize a Microsoft Exchange Server?
Yes, if you don't use Exchange, you need to set up Outlook to publish Free/Busy. File, Options, Calendar, Free/busy button and enter a location in the dialog that all users have read/write access to. It needs set up on each computer. Screenshot:http://slipstick.me/jing/fb.png
 
P

Pumpkinlitl

Thanks! Can you give me an example of what needs to be entered into that box?
 
P

Pumpkinlitl



Hi Diane - are you able to provide me an example of what is supposed to go into that box?
 
P

Pumpkinlitl



Hi Diane! Well, I'm one step further. I wasn't sure which field I was supposed to enter the path so I tried several different ways. I also added the information into a co-worker's calendar options (she has an older version of Outlook) and the availability no longer displays as "no information" hence the one step further. Unfortunately, the calendar still doesn't display her as busy during the timeframe of the meeting. Can you instruct me on how exactly to enter the information? My IT guy provided me the path of \\xxserver\users\sharedmail.
 
P

Pumpkinlitl



Hi Again Diane!

You have to be sick of me by now. I followed what you stated above and now I'm back to the other person's calendar displaying as "no information". What am I doing wrong? In the search path - is the %name% supposed to be "pumpkinlitl" again or is it supposed to actually be "%name%"? I tried both ways and it still doesn't work. :(
 
P

Pumpkinlitl

Hello? Can anyone read the previous communication and help me?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange


Hi Again Diane!

You have to be sick of me by now. I followed what you stated above and now I'm back to the other person's calendar displaying as "no information". What am I doing wrong? In the search path - is the %name% supposed to be "pumpkinlitl" again or is it supposed to actually be "%name%"? I tried both ways and it still doesn't work. :(

use your alias in your publishing url and %name% in the search url for people within your organization. Look in your network path - are the vfb's getting published by the other users? If not, browse to the folder from their machine and try to save a file - can you? If not, they don't have the correct permissions on the folder.
 
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