Outlook crashes with Not Responding during navigation

Status
Not open for further replies.
D

Deborah_O

Outlook stops responding during navigation from one feature, i.e. (mail) to another (calendar). I ran the Office Diagnostics and no problems were detected. It is the only office application that is hanging and causing. What can I do to improve the function/speed?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange


Did this problem suddenly start this week? If so, uninstall the update KB 2412171. (http://www.outlook-tips.net/archives/2010/20101216.htm)

If its not a new problem or if removing that update doesn't help, close outlook and restart using the /resetnavpane switch:

At the Start search field on Vista or Windows7 Start menu or in the Start menu, Run command (Windows key + R), type

outlook.exe /resetnavpane

Then press Enter (or OK button) to restart Outlook.

Note: Make sure there is a space between the words.

For more information, see http://www.slipstick.com/problems/cant_start_outlook.asp
 
D

Deborah_O

Thank you so much! The problem was durring the past few days, therefore, I followed your instructions to uninstall the update. I'm pleased the action resolved my Outlook problem. I will keep this in mind, if I have issues after a major update, such as the one installed 12/14/10. Thank you again!
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
G Outlook'not responding' and crashes my new HP windows seven computer Using Outlook 1
D Outlook 2007 crashes when opening an email Using Outlook 2
O Outlook 2016 crashes at start Using Outlook 14
mrje1 Outlook 2016 Manual Email Account Setup, what is the Office 365 option etc., and Crashes Using Outlook 0
Diane Poremsky Outlook crashes when viewing HTML Messages New Slipstick.com Articles 0
Diane Poremsky Outlook Crashes When You Reply or Create a New Message New Slipstick.com Articles 0
J Outlook 2013 crashes saving VBA & clicking tools | digital signature Outlook VBA and Custom Forms 1
U outlook 2010 freezes/crashes when opening encrypted e-mails Using Outlook 0
R Outlook 2010 Crashes from the Global Address List Using Outlook 1
D Outlook 2007 crashes opening email with image links Using Outlook 4
M My outlook 2007 will not open, it just gets stuck and my computer crashes. Using Outlook 1
S Re: Outlook 2010 crashes when upgraded from Office 2007 Using Outlook 1
T Outlook 2010 crashes when upgraded from Office 2007 Using Outlook 1
P Outlook 2007 Crashes Opening Scheduling Assistant On Some Client PC's Using Outlook 2
M Outlook 2002 crashes with send/receive...exhausted my troubleshooting knowledge Using Outlook 4
E Outlook 2010 - Calendar crashes Using Outlook 2
N When I try to import a large CSV from Excel to an Outlook folder, the program crashes... Every time. Using Outlook 2
L MSOffice 2007 Outlook functions normal, but crashes on specific email's when a reading pane is open. Using Outlook 7
M Outlook crashes whenever it is opened Using Outlook 2
D Outlook 2010 Client crashes on new message, reply, forward, send as attachment Using Outlook 3
P Outlook 2010 Crashes Using Outlook 1
P Outlook 2010 Crashes Constantly Using Outlook 4
D Outlook XP crashes when I try to reply to an email received from a Blackberry. Using Outlook 1
S outlook 2003 crashes on startup Using Outlook 3
F Outlook 2007 crashes on start up, but not in safe mode Using Outlook 2
D Outlook 2010 crashes when I select new message, reply, forward or send as attachment Using Outlook 3
B Outlook crashes when closing messages. Using Outlook 2
D Outlook crashes when trying to connect to Exchange, but works fine in safe mode Using Outlook 1
L Outlook 2010 Crashes Using Outlook 1
F Microsoft Outlook Crashes my laptop (only in the last week) Using Outlook 1
R Outlook 2010 crashes when trying to access signature Using Outlook 1
T Outlook 2007 crashes moving emails from inbox Using Outlook 1
O OUTLOOK CRASHES ON STARTUP !!!!!!!!!! Using Outlook 2
M Social Connector installed, uninstalled, now install crashes Outlook Using Outlook 3
A Outlook crashes and restart when I send, reply or forward an email Using Outlook 1
S Outlook 2010 Crashes consistently on second reply to an email ... (Release, and not Beta version) Using Outlook 1
B Outlook 2003 Crashes whenever receiving email from one person with no subject Using Outlook 7
O Outlook 2010 crashes using XP SP3 Using Outlook 4
O Re: OUTLOOK 2007 Crashes on startup Using Outlook 6
S Outlook 2010 (32bit) crashes on Windows 7 (64bit) when I view desktop Using Outlook 12
Y Outlook 2007 crashes while inserting network shared path hyperlink into mail body Using Outlook 8
J Getting message crashes in Outlook 2010 Using Outlook 11
F Outlook 2007, crashes when you open sent items Using Outlook 3
S Outlook 2010 crashes when clicking on new message or reply Using Outlook 3
A Outlook crashes when I open, reply or forward e-mails. Using Outlook 2
B Outlook 2010 crashes at startup Using Outlook 6
P Outlook 2010 calendar crashes when opened Using Outlook 11
D Outlook 2010 crashes after clicking the reply button (second time) Using Outlook 6
B OUtlook 2010 crashes every time Reply, Repply All or Forward is pressed. Using Outlook 3
B Outlook today page crashes Outlook 2010 with default pst file Using Outlook 26

Similar threads

Top