outlook 2007 login prompt from old exchange host

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Linny22

I switched exchange hosts for my email (outlook 2007) and I have removed the old profile in outlook. I'm still getting the pop up to login to the old exchange host. I've called both hosting companies multiple times and they've each said this is a msoft issue in outlook and I need to check with Msoft support to have them help you remove this old cached info that is making this prompt keep coming up evertime I'm in outlook. Important note- I backed up all my pst files and transferred them to the new host and outlook so this may be causing issues (I don't know) but I really need to keep all the old calendar and mail data that I transferred over. Please help me get rid of thes annoying pop ups!
 
E

Ezil Vinoth

Try creating a new profile and open the outlook profile; do not import\transfer the data, now do you get any pop-up to login to old exchange?
 
L

Linny22

I already created a new profile. I need the imported pst files. Are you saying to delete the new profile and then add it again? SherWeb, my new exchange host said that I need to do the following:

You have to go to 1and1's OWA then open their Xadmin program.Download their Outlook Configurator.Once you fire it up, there is an option to uninstall.

I tried this, but when I hit the unistall button, it gave me and Outlook Configurator pop up that said " Office is not installed" . Probably because I'm no longer using the exchange. I was then told to try to remove the xml file from my old exchange host, but they didn't know where to find that file to unistall and told me to check with Microsoft. Please help!!!! Thank you
 
E

Ezil Vinoth

If you are trying to uninstall Office, then run the fix-it which will uninstall all installed components of Office.
 
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