Can't open attachments, forward, or reply in Outlook 2007, XP Pro.

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R

rmcompton

Opening window flashes and closes. Just reinstalled from discs to reformatted hard drive. Can open, create, send mail without problem. Can save attachments and open in WORD or ADOBE. Thanks.
 
E

Ezil Vinoth

Check in application safe.

Hold the Ctrl key and click on Outlook icon and open in safe mode, now check in Outlook if you can open attachments, forward or reply to emails and verify the status. If you are able to work without any issues then disable the add-ins from Outlook.

If the above step does not fix the issue, follow the link below and create a new profile in Outlook and check.

http://support.microsoft.com/kb/829918

Also ensure Office 2007 service pack 2 is installed.
 
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