TROUBLE SENDING EMAIL FROM OUTLOOK, NO PROBLEM RECIEVING WHEN WORKING FROM OUT OF TOWN

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J

jplemmons

I am working from a wireless hotel internet server ibahn, and i can't seem to get any emails to successfully send, even though i can receive them after a couple of tries. i keep getting error messages to contact my internet provider, cox communications, and when i call them to explain the problem, they tell me outlook is a micorsoft problem and to contact them. help!!
 
B

Ben M. Schorr [MVP]



I'd be willing to bet that the problem is that Cox doesn't let you send outbound messages from somebody else's network. It's a common anti-spam technique - they only accept SMTP traffic from machines connected to their own network. That means when you travel, and suddenly aren't connecting from a Cox-issued IP address, you can't send.

There may be a way to still use Cox when you're travelling. What port do you have SMTP set to in Outlook? (Account Settings | Advanced) Is it 25? or 465?

The other workaround is to get an account with a free provider (like GMail) who doesn't care what network you're on and, at least when you're travelling, send your outgoing mail through that server while still receiving on your normal address.
 
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