Problems archiving emails

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Peter EU


I tried archieving som emails from my inbox - but I get an error telling me that some elements cannot be copied because they are moved or deleted or I'm denied access. Any idea how I fix it?

I have had Business Contact Manager installed - which I have tried to remove - but it was only partial removed.

Ezil Vinoth

How are you trying to archive inbox?

Are you able to see the archive folder in navigation pane? If not, click on File> Mailbox Cleanup> Archive> at the bottom of the window you will find "Archive file" in which the location of archive file would be mentioned.

Open Outlook> Click on File> Open> Open Outlook data file> browse to the location of archive PST file and then try to open it.

What is the size of the PST file, which you are trying to archive? If it is a big file, try to run a scan of the pst file and then try to archive and verify the status.

Follow the article to run scanpst.

Also check the links below, might be helpful.

Peter EU


I have already tried what you suggested. I have just ended up with copy/pase the emails. Not a perfect solution

Ezil Vinoth

Did you try scanpst?

If not, please follow the article in my previous post and run a scan of the PST file and then check with archiving.
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