Outlook 2010 takes much longer than expected to download an e-mail message from a POP3 server

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TerriF



When you try to download an e-mail message from a POP3 server in Microsoft Office Outlook 2010, it takes much longer than expected. For example, when you download a 1-megabyte (MB) message, the download process may take as long as 15-20 minutes. I was experiencing it on Windows 7 but I now have an XP SP3 user who has the same problem. I have had 50KB file sitting there waiting to download.

I found this KB article that pretty much describes it except for taking an hour, but the fix doesn't work on my operating system, looks like it is more for Vista.

http://support.microsoft.com/kb/935400
 
P

Priyalatha Narayan



Check with Outlook in windows safe mode with networking.

Important: Windows Safe Mode uses a minimal set of device drivers and services to start Windows. All the third party applications (Including your security software) will be disabled. Starting your computer without security software may put your computer at risk.
To boot the computer in Safe mode with Networking (Where all the third party applications are disabled)

· Restart the computer and keep hitting F8 on your key board when you see advanced boot options select safe mode with networking using the arrows on your keyboard and then as soon as your computer is in safe mode with networking try send and receive using Outlook if you are able to receive its clear that the Issue is with the Antivirus so contact the Antivirus team and get it fixed.

Note: Do not forget to restart the computer to go back to the normal mode.

If the issue still exists create a new profile for Outlook and then check if it resolves your issue. Click here for information on creating outlook profiles
 
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