Suddenly I am not able to send e-mail but can receive. We use Windows7 and Outlook has been working for about a year.

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S

Seashanty

Our computer just stopped being able to send out e-mail. Receiving is fine. We use Comcast and I have checked that all the settings are correct and they say the settings are correct. What would be stopping the outgoing e-mail?
 
B

Ben M. Schorr [MVP]



What happens when you try?

Do you have Norton scanning your outgoing mail? If so, turn that off. (You might have to uninstall Norton and reinstall it without the Mail scanner)
 
N

Natasha Dsouza



What is the error message while you try to send an email?

Have you changed your internet service provider?

Ensure the Outgoing server authentication and the outgoing port numbers are configured as recommended by Comcast.

Note: Comcast setting

Outgoing server requires authentication

Outgoing port number 587
 
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