Unable to send E-mail when it is being replied.

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A

Alvin Tank



Hi, one of my user in my company is able to send and receive e-mail fine but when it comes to replying an e-mail, the e-mail would not go out.

When i click on the send/receive button, the send and receive operations was executed with no error msg but the mail is still unsend and remains in the outbox.

Thx
 
G

Guruprasad Ra



What is the type of email account (POP3, IMAP or an Exchange)?

Did you make changes to the computer recently (Installing updates, new software…etc.)?

Rename / remove the <filename>.SRS file to <filename>.old as mentioned in following location and verify the results:

C:\Documents and Settings\user <Username>\Application Data\Microsoft\Outlook
 
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