Outlook 2010 - Disable "you are not responding to the latest message" when replying??

Not open for further replies.



I recently upgraded to use Outlook 2010 on my work computer, and here is my problem. Allegedly the reply and reply to all functions on the program are " Smarter" , but I am finding that this is not the case.

Part of my job description is to respond to emails from an exchange inbox that's shared among the people in the office.

The emails that we receive use a standardized input form, and so are all formatted very similarly. Additionally, we receive emails from multiple people that ask very similar questions.

I've responded to about 15 emails so far today from this shared mailbox, and every time I've responded, this message comes up on the reply. So far, it's been wrong 15/15 times.

I cannot for the life of me find a way to disable this annoying " feature" . Help me please!

Yours in sanity (I dont know for how long though),


PS: Edit- Here is the full message that comes up when replying: " You are not responding to the latest message in this conversation. Click here to open it." I love how it brings up the same " latest message" for each individual person that I reply to (even though they're all different people). I also love how it doesn't take the incoming email address into account when making this flawed determination.


Nobody has any idea about how to disable this? It's extremely annoying :(

Abdias Ruiz


I do not believe that this feature can be disabled. Now, the issue that you're seeing may be related either to the form that's being used or how the messages are being replied to considering this is a shared mailbox.

That being said, it's possible that with an Exchange Server 2010 back-end, the unexpected behavior may not be present. With Exchange 2007 and earlier, Outlook groups into categories by Subject only, and that may be having an effect.

To determine the possible cause, please Microsoft Support for assistance. Visit the below link to see the various paid support options that are available to better meet your needs. http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone

Thank you,

Abdias Ruiz [MSFT]


I get this message when trying to forward an email.

Then when I try to send it I get the less than helpfull " Cannot send this item" Error.

I don't want to send the latest message, I am trying to forward a previous thread.

This worked fine in the previous version of Outlook.

If this is a " feature" , there needs to be a way of disabling it!

Abdias Ruiz

Thank you for the details. As far as the " cannot send this item" error, you should not be seeing that. The information bar message that the original poster references is only an informational message - you can still send the email.

See the following article for one possible cause: http://support.microsoft.com/kb/2254157. Also, the update described in http://support.microsoft.com/kb/978398 includes a fix for a similar error. The section about non-essential add-ins in the following article may also help: http://support.microsoft.com/kb/940226.

If these do not help you resolve the issue, you may also need to contact Microsoft support to help determine the source of the problem.

Abdias Ruiz [MSFT]


the suggested articles do not address this issue. Please show us a way to disable that extremely annoying feature ASAPJust a user
Not open for further replies.
Thread starter Similar threads Forum Replies Date
E Outlook 2010 disable date auto-complete Using Outlook 2
Rupert Dragwater how to disable billingual dictionary in outlook 2010 Using Outlook 9
J Exchange 2010 + Disable ActiveSync/Outlook Anywhere/POP/IMAP/ By Default Exchange Server Administration 5
E Outlook 2010 - Disable team calendars? Using Outlook 1
S Outlook 2010 PST Are disappering, Disable JunkMail ? Using Outlook 1
P How to disable unwanted encoding in Outlook 2010/Exchange 2007? Using Outlook 4
R Disable automatic creation of outlook 2010 contacts for recipients Using Outlook 5
E Re: Disable automatic creation of outlook 2010 contacts for recipients Exchange Server Administration 2
L Outlook 2010- Disable "You are not responding to the latest message in this conversation. Click here Using Outlook 1
G Disable Test Account Settings on new address in Outlook 2010 Using Outlook 1
J Disable outlook 2010 no-subject warning Using Outlook 4
E Disable outlook 2010 no-subject warning Using Outlook 9
D How to disable Junk Mail filter in Outlook 2010 Using Outlook 12
e_a_g_l_e_p_i I think it may be time to upgrade from Outlook 2010 Using Outlook 3
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 0
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
U Outlook 2010 'freezes' before moving emails Using Outlook 2
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
C Outlook 2010 keeps asking for username and password Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6
K Outlook 2010 duplicate download emails 1 inbox 1 PST no updates Using Outlook 3
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
RBLampert Outlook 2010 sends to/receives from some Gmail addresses but not others Using Outlook 3
e_a_g_l_e_p_i Question about address book in Outlook 2010 Using Outlook 9
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10
S Outlook 2010 Cannot Open Attachments Using Outlook 14
Similar threads