Outlook 2010 now freezes while accessing Gmail

Status
Not open for further replies.
K

kepardue

We have two email accounts set up in Outlook, both Gmail (Google Apps for Domains) accounts set up via IMAP. Over the last few days it seems as though Outlook is freezing up, turning gray, and becoming unresponsive. I've deleted both of the accounts and re-added them. They seem to work fine for a while (read: a few hours), but then begin causing the program to freeze up again. It seems as though the system is either in the middle of a Send/Receive when it freezes, or it happens when expanding the folder list for the IMAP account in the left pane. Outlook 2010 64 bit running on Windows 7 64 bit. We have another computer with a nearly identical setup that is experiencing no problems, and prior to the middle of last week this configuration has been working flawlessly on this system.
 
J

Jennifer Zhan



Hi,

First, I suggest you try to start Outlook 2010 in safe mode [hold ctrl key while startup] to see if this issue is caused by some add-ins.

If it works fine in this situation, try to disable add-ins.

Click the File menu –> Options link –> Navigate to Add-Ins options.

Select Disabled Items in the Manage dropdown and click the Go button. This would display the following Disabled Items window using which you can see and also re-enable the disabled add-in. You can select the ones you wish to re-enable and click the Enable button.

If it not works, try to create a new outlook profile to test this issue.
Click Start->Control Panel->Mail. In the Mail Setup dialog box, click Show Profiles. In the New Profile dialog box, under Profile Name, type a descriptive name for the new profile, and then click OK. Start outlook, in the E-mail Accounts dialog box, select Add a new e-mail account in the e-mail options, and then click Next. Click the type of server that your e-mail account works with, and then click Next. Complete all of the required fields, including those that are on the tabs that appear after you click More Settings. When you finish providing the required information, click Finish.

Hope that helps.
 
A

Ausrunner

I am experiencing the same problem. Also using Outlook x64 and Outlook x86 accessing a Gmail account. Seems to be worse at some times than others. Has something changed in a recent update to either Outlook or Gmail?
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
U Outlook 2010 'freezes' before moving emails Using Outlook 2
U outlook 2010 freezes/crashes when opening encrypted e-mails Using Outlook 0
S Outlook 2010 freezes and not responding when accessing, moving or deleting files Using Outlook 2
N Entourage creates X-MSG link that freezes Outlook 2003 and Outlook 2010 Using Outlook 0
L OUTLOOK 2010 FREEZES WHEN ADDING A GMAIL ACCOUNT Using Outlook 2
C Outlook 2010 Freezes at Startup Using Outlook 1
L Outlook 2010 freezes up when I attempt to use any of the data in my Office 2007 .pst file. Using Outlook 5
A Outlook Web App 2010 accessible from Google Chrome but OWA freezes with an "Access is denied uglobal Exchange Server Administration 3
e_a_g_l_e_p_i I think it may be time to upgrade from Outlook 2010 Using Outlook 3
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 0
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
C Outlook 2010 keeps asking for username and password Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6
K Outlook 2010 duplicate download emails 1 inbox 1 PST no updates Using Outlook 3
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
RBLampert Outlook 2010 sends to/receives from some Gmail addresses but not others Using Outlook 3
e_a_g_l_e_p_i Question about address book in Outlook 2010 Using Outlook 9
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10
S Outlook 2010 Cannot Open Attachments Using Outlook 14
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
L Upgrade from Outlook 2010-any reason to? Using Outlook 1
C Attached Files outlook 2010 Using Outlook 1
C Attached files on Outlook 2010 Sp1 & Exc 2013 are missing Exchange Server Administration 1
EaglePI Outlook 2010 need help with rules Using Outlook 0
K can not reinstall outlook 2010 Exchange Server Administration 0
Similar threads


















































Top