Unable to install Business Contact Manager for Outlook Professional Plus 2010 on WIN 7 - 64bit

  • Thread starter Bernhard-Iceland
  • Start date
Not open for further replies.


Hi there.

I´m having problem installing MS BCM 2010 for Office Professional Plus on my Windows 7 64-bit machine. I have uninstalled Office several times and the installation always fails. This is a part of the log file

Property(S): SOURCEDIR = L:\SW_DVD5_Business_Contact_Manager_2010_64Bit_English_MLF_X16-4058\
Property(S): SourcedirProduct = {29F41953-2103-4EF2-8328-AD0EA7480D80}
Property(S): ProductToBeRegistered = 1
MSI (s) (20:54) [12:17:36:114]: Note: 1: 1708
MSI (s) (20:54) [12:17:36:114]: Product: Business Contact Manager for Microsoft Outlook 2010 -- Installation operation failed.

MSI (s) (20:54) [12:17:36:114]: Windows Installer installed the product. Product Name: Business Contact Manager for Microsoft Outlook 2010. Product Version: 4.0.9925.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

MSI (s) (20:54) [12:17:36:114]: Deferring clean up of packages/files, if any exist
MSI (s) (20:54) [12:17:36:114]: MainEngineThread is returning 1603
MSI (s) (20:14) [12:17:36:114]: No System Restore sequence number for this installation.

Have anyone been in similar situation?

Abdias Ruiz


It seems to be failing during the SQL portion or the Business Contact Manager Portion. From the log you provided, we see that you are installing from the L: Drive. Try copying the file to a local, C: drive or other, and then reinstall Business Contact Manager. If that fails, send us the BCM Setup logs. The Business Contact Manager logs can be found in your Temp Folder. To find them, go to the Start > Search Programs and Files text box and search for %temp%. Please send any files whose filenames begin with “BCM” (ex BCMSetupWizardtmp1234.log).

You can send to cts-aruiz at live dot com.

Thank you,

Abdias Ruiz [MSFT]
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
K Unable to install business Contact Manager. BCM (Business Contact Manager) 1
R Unable to install without email account Using Outlook 4
J unable to install email themes Using Outlook 3
T Unable to install SP1: "virtual directory 'PowerShell' already exists" Exchange Server Administration 8
M Unable to install Outlook Social Connector for LinkedIn on Outlook 2010 (64bit) Using Outlook 9
V Unable to Install Microsoft SQL Server 2005 express BCM (Business Contact Manager) 2
L Unable to Sync Web/Android MS To Do with Windows Outlook Tasks Using Outlook 3
A Unable to save recurring Meeting to Documents folder due to error Using Outlook 2
O Outlook 365 - suddenly unable to send using Gmail POP3 Using Outlook 10
S Outlook 2010 unable to change default font Using Outlook 7
Q Unable to Sync Quicken reminder with Outlook 2016 64Bit Using Outlook 1
S Unable to remove rule outlook 2010 Using Outlook 0
L Wierd Office 365 Contact unable to edit body of random contacts Using Outlook 5
X Unable to send an email from one account to another on same PC Using Outlook 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
S Unable to Edit Contact Information in Certain Contact Folders Using Outlook 3
P Deleted Items - Unable to Iterate All of Items Outlook VBA and Custom Forms 1
G Unable to dismiss reminders from share point list calendar shared in Outlook Using Outlook 2
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
A Outlook 2016- unable to have all subfolders expanded when opening outlook Using Outlook 11
avant-guvnor Unable to view certain emails in Outlook 2016 Using Outlook 16
M Unable to Configure Gmail Account in Outlook 2007 Using Outlook 1
D Unable to Send On Behalf of Another User Exchange Server Administration 0
J Unable to link email messages in BCM using a single microsoft office 365 account in outlook 2013 BCM (Business Contact Manager) 1
Tim King Outlook 365 unable to change accounts Using Outlook 0
R Unable to send mail using Cox.net Using Outlook 1
T Unable to 'Upload a file' using popup 'Browse' button Using Outlook 0
D Unable to add email address to contact Using Outlook 3
G Outlook calendar entry corrupted. Constant pop up when you open outlook. Unable to delete or remove. Using Outlook 2
O OL2000: Unable to create IMAP account Using Outlook 2
wallisellener Unable to reply/post/create new thread using Chrome BCM (Business Contact Manager) 5
Rupert Dragwater unable to change font sizes in some replies Using Outlook 3
C Unable to see meeting attendees Outlook 2010 Using Outlook 5
M Unable to email from Word or Excel Using Outlook 11
O Unable to check name. Using Outlook 3
T Unable to create contacts subfolder in EAS profile Using Outlook.com accounts in Outlook 6
UncleBill Unable to delete items from gmail IMAP Trash using Outlook 2010 Outlook VBA and Custom Forms 5
B Unable to search delegated mailfile Using Outlook 3
K Unable to activate QueryBuilder in Outlook 2010 (32bit) with Windows 7 (64bit) Using Outlook 1
C Unable to forward email with URL Using Outlook 2
R New computer, OL2010 unable to display shared calendar appointments Exchange Server Administration 3
S unable to send email from my second address (outlook 2007) Using Outlook 2
A "Unable to display the folder" error when accessing Group mailbox Using Outlook 0
C Outlook 2010, two exchange mailboxes configured.Unable to see 2ndrymeeting req Using Outlook 2
H Outlook 2010 unable to send iCloud account e-mail after iOS 7 upgrade Using Outlook 12
B Unable to apply rule on Exchange server functional account Exchange Server Administration 1
J Archives: Unable to locate emails Using Outlook 1
S Unable to send or reeceive email in new Exchange 2010 Exchange Server Administration 0
B Unable to Accept meetings that are already Tentatively accepted Using Outlook 2
M Unable to read HTML Using Outlook 2

Similar threads