Outlook Hangs When Clicking Send

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TomG130

Running Outlook 2010 on Windows XP Pro SP3 and connected to Exchange. When I create a new email both Outlook and the new email window hang the moment the Send button is clicked. No other desktops exhibit this behaviour. I have reinstalled, several times and when I do it works for a short while and the stops.
 
H

Harry Yuan

Hi,

From your description , I understand that after you sent your emails ,your Outlook hung.

Try a new Outlook profile to test the issue:

Test with a new Outlook profile

1. Exit Outlook.

2. Go to Start > Control Panel, click or double-click Mail.

3. Click Show Profiles. Choose Prompt for a profile to be used.

4. Click Add.

5. Type a name for the profile, and then click OK.

6. Start Outlook, and choose this new profile.

If this problem does not occur in the new Outlook profile, the old Outlook is corrupted. We can delete that and use a new Outlook profile.

In addition, you can refer to the KB article link as a reference.

Outlook or Outlook Express hangs after you send an e-mail message with an attachment

http://support.microsoft.com/kb/315008

Sincerely,

Harry
 
S

Sally Tang

Hi,

From your description , I understand that after you sent your emails ,your Outlook hung.

Try a new Outlook profile to test the issue:

Test with a new Outlook profile

1. Exit Outlook.

2. Go to Start > Control Panel, click or double-click Mail.

3. Click Show Profiles. Choose Prompt for a profile to be used.

4. Click Add.

5. Type a name for the profile, and then click OK.

6. Start Outlook, and choose this new profile.

If this problem does not occur in the new Outlook profile, the old Outlook is corrupted. We can delete that and use a new Outlook profile.

In addition, you can refer to the KB article link as a reference.

Outlook or Outlook Express hangs after you send an e-mail message with an attachment

http://support.microsoft.com/kb/315008

Sincerely,

Harry
The problem description is not accurate, but I think the suggetions are OK.
 
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