Constant "Sync Issues"; Outlook 2010, Exchange 2010

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P

Paul Newell

Hi all,

I've asked this question over in the Exchange forums, and it seems many of us have the same issue there (as evident by these two links: one, two), but no one seems to know why, or a work-around, or if a fix will ever be made. Everyone has really just come to the conclusion " Must be an Outlook bug" . So I figured I'd pop in here to see if anyone on the Office forums has any thoughts, suggestions, or can confirm if this is indeed a bug, and if Microsoft is aware of it.

What's going on is after I send an e-mail from Outlook (Cached Mode enabled) I get an error recorded in my Sync Issues folder (about a minute or so after sending the message). This happens with every e-mail I send from Outlook 2010.
The errors look similar to this:

14:21:49 Synchronizer Version 14.0.4760

14:21:49 Synchronizing Mailbox 'Paul Newell'

14:21:49 Synchronizing local changes in folder 'Drafts'

14:21:49 Uploading to server 'EXC003.smradvisors.local'

14:21:49 Synchronization of some deletions failed.

14:21:49 [0-130]

14:21:49 1 item(s) deleted in online folder

14:21:49 Done
Any thoughts here? Can this be confirmed as a " Bug" ? Is there a work-around yet? Any insight would be welcome.

Thanks in advance! :)
 
S

Sally Tang

Hi,

I have seen several customers report this issue. You may work around this issue by stoping “Modification Resolution” logs.

Modification Resolution log explains what Outlook did on a conflict on items. To stop generating this log, create a registry entry as below with option 0.

Key: HKEY_CURRENT_USER\ Software\Microsoft\Office\14.0\Outlook\Options

DWORD: EnableConflictLogging

Values:

0 = Never save Modification Resolution logs

1 = Always save Modification Resolution logs

2 = Save Modification Resolution logs when a " critical conflict" occurs

<This is the new Default behavior when the EnableConflictLogging dword does not exist.>
Hope it helps.

Sally Tang
 
P

Paul Newell

Hi,

I have seen several customers report this issue. You may work around this issue by stoping &ldquo;Modification Resolution&rdquo; logs.

Modification Resolution log explains what Outlook did on a conflict on items. To stop generating this log, create a registry entry as below with option 0.

Key: HKEY_CURRENT_USER\ Software\Microsoft\Office\14.0\Outlook\Options

DWORD: EnableConflictLogging

Values:

0 = Never save Modification Resolution logs

1 = Always save Modification Resolution logs

2 = Save Modification Resolution logs when a " critical conflict" occurs

<This is the new Default behavior when the EnableConflictLogging dword does not exist.>
Hope it helps.

Sally Tang
Hi Sally,

Thanks for the suggestion, but creating that key and setting it to 0 doesn't seem to help. Not for me, anyway... :(
 
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