Autodiscover

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C

channavera

Hi,
I have a problem with my migration. I've configured my CAS in E2010 and and moved one mailbox to it. Though the migrated users is loggged onto the domain it ask for the logon credentials when the outlook is launched. But users who refer to E2007 CAS doesn't have this error !!

I have collected the following test result, probably someone could help me

The physical name of the CAS 2007 server is - TNHSRCAH01.Mysore.contoso.co.in and for web services i have used both internal and external ulr as mail.contoso.co.in

The physical name of the CAS 2010 server is - tnhsrchn1.Mysore.contoso.co.in and for web services i have used both internal and external ulr as mail.contoso.co.in

Exchange 2007 CAS

[PS] C:\Windows\System32>Test-OutlookWebServices -ClientAccessServer TNHSRCAH01 -Identity exchange.admin@contoso.co.in | Fl
Id : 1003
Type : Information
Message : About to test AutoDiscover with the e-mail address Exchange.Admin@contoso.co.in.

Id : 1007
Type : Information
Message : Testing server TNHSRCAH01.Mysore.contoso.co.in with the published name https://mail.contoso.co.in/ews/exchange.asmx & https://mail.contoso.co.in/EWS/Exc
hange.asmx.

Id : 1019
Type : Information
Message : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://autodiscover.contoso.co.in/Autodiscover/Autodiscover.xml.

Id : 1006
Type : Information
Message : The Autodiscover service was contacted at https://autodiscover.contoso.co.in/Autodiscover/Autodiscover.xml.

Id : 1016
Type : Success
Message : [EXCH]-Successfully contacted the AS service at https://mail.contoso.co.in/ews/exchange.asmx. The elapsed time was 997 milliseconds.

Id : 1015
Type : Success
Message : [EXCH]-Successfully contacted the OAB service at https://mail.contoso.co.in/ews/exchange.asmx. The elapsed time was 0 milliseconds.

Id : 1014
Type : Success
Message : [EXCH]-Successfully contacted the UM service at https://mail.contoso.co.in/UnifiedMessaging/Service.asmx. The elapsed time was 15 milliseconds.

Id : 1016
Type : Success
Message : [EXPR]-Successfully contacted the AS service at https://mail.contoso.co.in/EWS/Exchange.asmx. The elapsed time was 31 milliseconds.

Id : 1015
Type : Success
Message : [EXPR]-Successfully contacted the OAB service at https://mail.contoso.co.in/EWS/Exchange.asmx. The elapsed time was 0 milliseconds.

Id : 1014
Type : Success
Message : [EXPR]-Successfully contacted the UM service at https://mail.contoso.co.in/UnifiedMessaging/Service.asmx. The elapsed time was 15 milliseconds.

Id : 1017
Type : Success
Message : [EXPR]-Successfully contacted the RPC/HTTP service at https://mail.contoso.co.in/Rpc. The elapsed time was 15 milliseconds.

Id : 1006
Type : Success
Message : The Autodiscover service was tested successfully.
----
Exchange 2010 CAS
[PS] C:\>Test-OutlookWebServices -ClientAccessServer TNHSRCHN1 -Identity test.user1@contoso.co.in | Fl
RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://au
todiscover.contoso.co.in/Autodiscover/Autodiscover.xml.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1006
Type : Information
Message : Contacted the Autodiscover service at https://autodiscover.contoso.co.in/Autodiscover/Autodiscover.xml.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1016
Type : Information
Message : [EXCH] The AS is configured for this user in the Autodiscover response received from https://autodiscover.
contoso.co.in/Autodiscover/Autodiscover.xml.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1015
Type : Information
Message : [EXCH] The OAB is configured for this user in the Autodiscover response received from https://autodiscover
.contoso.co.in/Autodiscover/Autodiscover.xml.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1014
Type : Information
Message : [EXCH] The UM is configured for this user in the Autodiscover response received from https://autodiscover.
contoso.co.in/Autodiscover/Autodiscover.xml.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1016
Type : Information
Message : [EXPR] The AS is configured for this user in the Autodiscover response received from https://autodiscover.
contoso.co.in/Autodiscover/Autodiscover.xml.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1015
Type : Information
Message : [EXPR] The OAB is configured for this user in the Autodiscover response received from https://autodiscover
.contoso.co.in/Autodiscover/Autodiscover.xml.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1014
Type : Information
Message : [EXPR] The UM is configured for this user in the Autodiscover response received from https://autodiscover.
contoso.co.in/Autodiscover/Autodiscover.xml.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1022
Type : Success
Message : Autodiscover was tested successfully.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1113
Type : Error
Message : When contacting https://TNHSRCHN1.Mysore.contoso.co.in:443/Autodiscover/Autodiscover.xml received the erro
r The underlying connection was closed: An unexpected error occurred on a send.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1113
Type : Error
Message : When contacting https://TNHSRCHN1.Mysore.contoso.co.in:443/Autodiscover/Autodiscover.xml received the erro
r Unable to read data from the transport connection: An existing connection was forcibly closed by the rem
ote host.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1113
Type : Error
Message : When contacting https://TNHSRCHN1.Mysore.contoso.co.in:443/Autodiscover/Autodiscover.xml received the erro
r An existing connection was forcibly closed by the remote host

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1123
Type : Error
Message : The Autodiscover service couldn't be contacted.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1024
Type : Success
Message : [EXCH] Successfully contacted the AS service at https://mail.contoso.co.in/EWS/Exchange.asmx. The elapsed
time was 788 milliseconds.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1026
Type : Success
Message : [EXCH] Successfully contacted the UM service at https://mail.contoso.co.in/EWS/Exchange.asmx. The elapsed
time was 217 milliseconds.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1113
Type : Error
Message : When contacting https://tnhsrchn1.Mysore.contoso.co.in/ews/exchange.asmx received the error The underlying
connection was closed: An unexpected error occurred on a send.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1113
Type : Error
Message : When contacting https://tnhsrchn1.Mysore.contoso.co.in/ews/exchange.asmx received the error Unable to read
data from the transport connection: An existing connection was forcibly closed by the remote host.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1113
Type : Error
Message : When contacting https://tnhsrchn1.Mysore.contoso.co.in/ews/exchange.asmx received the error An existing co
nnection was forcibly closed by the remote host

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1125
Type : Error
Message : [Server] Error contacting the AS service at https://tnhsrchn1.Mysore.contoso.co.in/ews/exchange.asmx. Elap
sed time was 15 milliseconds.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1113
Type : Error
Message : When contacting https://tnhsrchn1.Mysore.contoso.co.in/ews/exchange.asmx received the error The underlying
connection was closed: An unexpected error occurred on a send.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1113
Type : Error
Message : When contacting https://tnhsrchn1.Mysore.contoso.co.in/ews/exchange.asmx received the error Unable to read
data from the transport connection: An existing connection was forcibly closed by the remote host.

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1113
Type : Error
Message : When contacting https://tnhsrchn1.Mysore.contoso.co.in/ews/exchange.asmx received the error An existing co
nnection was forcibly closed by the remote host

RunspaceId : 52696409-33c1-4a45-b64c-3b56d3c3c641
Id : 1127
Type : Error
Message : [Server] Error contacting the UM service at https://tnhsrchn1.Mysore.contoso.co.in/ews/exchange.asmx. Elap
sed time was 0 milliseconds.

swamy
 
E

Ed Crowley [MVP]

Do you have a certificate installed that matches the URLs generating the errors?Ed Crowley MVP " There are seldom good technological solutions to behavioral problems."
 
C

channavera

E

Ed Crowley [MVP]

That wouldn't hur anything. Something is telling your test to look at https://TNHSRCHN1.Mysore.contoso.co.in:443/Autodiscover/Autodiscover.xml and I suspect your certificate doesn't have that hostname as a SAN. If you issued an internal certificate for that service, you might consider reissuing it with SANs for TNHSRCHN1.Mysore.contoso.co.in, TNHSRCHN1, autodiscover.Mysore.contoso.co.in, and your OWA URLs, both the short and FQDN form.

Ed Crowley MVP " There are seldom good technological solutions to behavioral problems."
 
C

channavera

I have a UCC with CN : mail.contoso.com and SAN autodiscover.contoso.com, mobile.contoso.com, casarray.contoso.com, webmail.contoso.com

Following are the URLs that i have used for the various outlook webservices

https://mail.contoso.co.in/EWS/Exchange.asmx
https://mail.contoso.co.in/owa
https://mail.contoso.co.in/OAB
https://mail.contoso.co.in/ecp
https://mail.contoso.co.in/Microsoft-Server-ActiveSync
AutoDiscoverServiceInternalUri : https://autodiscover.contoso.co.in/Autodiscover/Autodiscover.xml

Infact https://TNHSRCHN1.Mysore.contoso.co.in:443/Autodiscover/Autodiscover.xml is the nost name of the CAS.

I have the same thing configured on the E2007 with no change except for ECP. it works so wonderful, i feel pulling my hairs !!!

swamy
 
E

Ed Crowley [MVP]

What do you see when you run Get-WebServicesVirtualDirectory for the InternalURL property?

You might consider adding the hostname's FQDN and NetBIOS names as SANs. If you have multiple servers add 'em all.

Ed Crowley MVP " There are seldom good technological solutions to behavioral problems."
 
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