move mailbox- autodiscover

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B

babylon99

ı'm migrating exchange 2003 environment to the exchange 2010.

On pilot phase, i move a exchange 2003 user to the exchange 2010.client is outlook 2007.

But unless i clck repair account, this user is not recognize this behaivour.it stays on disconnected state.if i click repair account on account settings page, it 's automatically get the cas array name and outlook anywhere settings.

Doesn't autodiscover service configure moved mailbox betwewn exchange 2003 and exchange 2010?
 
S

Sembee [MVP]

Is this the same forest, or are you going across forest?
If the same forest, then Outlook should be redirected, nothing to do with autodiscover. That has been a function of Outlook with Exchange since 5.5 days. How long are you leaving it after moving the mailbox before attempting to connect Outlook? Immediately -I would expect issues. However if it some time, then that would indicate a replication issue, or something is forcing Outlook to point to the old server (custom installation, profile configuration tool etc).

If you are going across forests, then things could be different, but you need to be clear.

Simon.

Simon Butler, Exchange MVP
Blog | Exchange Resources
 
B

babylon99

it's the same forest.

i moved a exchange 2003 mailbox.after that " restart outllook" message apperad on client.

but it is still connecting old exchange server.if i configure " online mode" it gets the array name.

is there any method to automatic configure cas array name on the existing migrated mailboxes? ıf not, wil i configure each mailbox on my migrating process??
 
S

Sembee [MVP]

You shouldn't need to do anything.

The move mailbox process completes, Outlook should then redirect when it is started shortly afterwards. I have moved 1000s of mailboxes and the number of failures is very small.

Outlook should really be closed when the move mailbox process is running to ensure there are no problems. Live migrations only work with Outlook 2010 and Exchange 2010 (ie moving between Exchange 2010 servers).

Simon.

Simon Butler, Exchange MVP
Blog | Exchange Resources
 
B

babylon99

i think cas array is a problem, it gets cas server but not cas array fqdn.
 
N

Neil Hobson

Live migrations only work with Outlook 2010 and Exchange 2010 (ie moving between Exchange 2010 servers).

Simon.
Simon Butler, Exchange MVP
Blog | Exchange Resources
Or between Exchange 2007 SP2 and Exchange 2010. ;)Neil Hobson | Principal Consultant | Silversands | www.silversands.co.uk | www.msexchange.org/neil_hobson
 
S

Sembee [MVP]

Live migrations only work with Outlook 2010 and Exchange 2010 (ie moving between Exchange 2010 servers).

Simon.
Simon Butler, Exchange MVP
Blog | Exchange Resources
Or between Exchange 2007 SP2 and Exchange 2010. ;) Neil Hobson | Principal Consultant | Silversands | www.silversands.co.uk | www.msexchange.org/neil_hobson
Picky.

Going back to the original point, I would check that the CAS array is configured correctly.
Did you set the array name on each database correctly?

Simon.

Simon Butler, Exchange MVP
Blog | Exchange Resources
 
B

babylon99

yes i checked rpcclientaccessserver property on mailbox and it has cas array fqdn.

But stillif i move a mailbox from 2003 to 2010, it receives a restart prompt but still tries to connect legacy exchange 2003 server.

if i repair or configure online mode, it finds cas array fqdn.
 
S

Sembee [MVP]

What happens if you don't have Outlook running when you move the mailbox? As I have already written, you shouldn't be moving mailboxes with users logged in to Outlook - that can cause problems with the redirection. Moving mailboxes when Outlook is running should only be done with Outlook 2007 or higher and Exchange 2007 or higher. You are moving from Exchange 2003, so it isn't recommended.

Simon.

Simon Butler, Exchange MVP
Blog | Exchange Resources
 
B

babylon99

it didn't work.

interesting thing that, after i moved mailbox to exchange 2010, on client site test auto config doenst work and cant get the scp or autodiscover url.

but again if i repair or enter the cas array name manuel on account settings, autodiscover and another connections restored.
 
B

babylon99

i change rpcclientaccessserver attribute to the cas fqdns instead of cas array fqdn.now everything works fine.

why outlook 2007 can not find cas array automaticlaaly
 
J

Justin.King

Sounds like the CAS Array isn't setup corectly then. Others have made better blogs than me on the topic but really you should start with the basics.

Make sure the FQDN is pingable (A records created correclty and all)

Make suer the CASArray is assigned ot the correct site and the CAS is in fact a member

Make sure you've updated the internal URLs of all the varius pieces (OWA, ECP, EWS, ActiveSync, OAB, SCP if the cert doesn't contain the machine name)

Make sure the certificate isntalled on the CAS accepts the CAS Array FQDN (reissue a self-signed if you must)

Make sure the Storage Affinity is set.

Really that should be all there is to it...
 
B

babylon99

the only difference is cas array and wildcard certificate.

wild card namespace is not including cas array fqdn.

Should cas array fqdn name must be on certificate?
 
J

Justin.King

Techcnially it doesn't _have_ to, as your clients are going direct RPC, but I would say it's a little complicated if you are doing one FQDN name for your RPC CASArray and a differetn FQDN name for things like outlook anywhere, OWA, Etc.
 
S

Sembee [MVP]

Unless you are using the same name for everything, the CAS array does not have to be in the certificate.

However, it is recommended by Microsoft that the CAS array does NOT resolve on the Internet, as it can stop Outlook Anywhere from working correctly. The CAS array name should be unique.

Therefore if you are using outlook.example.com for your CAS array, use owa.example.com for OWA, Outlook Anywhere etc, and ensure that outlook.example.com doesn't work on the Internet.

Furthermore, I don't actually recommend the use of a wildcard certificate. I find they provide mixed results, and therefore stick with the Unified Communications type of certificate with the required names in it.

Simon.

Simon Butler, Exchange MVP
Blog | Exchange Resources
 
B

babylon99

thanks for the advices.

i change cas array name, but result is same.

very strange, if rpcclientaccessserver attribute is set to cas array fqdn on mailbox database, noone of the migrated mailboxes can connect.it just stop and no action.

but if i configure this attribute with default mailbox database parameter, this mailbox and other migrated mailboxes can resolve successfully.
 
S

Sembee [MVP]

What is the CAS array DNS pointing to? A specific server or a NLB virtual IP address? If the latter, try the former.

Simon.

Simon Butler, Exchange MVP
Blog | Exchange Resources
 
B

babylon99

it points nlb virtual ip address.should it point one of the cas server?

also autodiscover is pointing nlv vip
 
J

Justin.King

Last minute thought: I do typically put the name in the cert because I like to update the SCP record to the CAS Array and that _does_ use SSL nd so will cause problems if it's not there.

That could be chaulked up to personal preference I guess.
 
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