Managed Folder does not show up in Outlook in Exchange 2010 Sp1 Rollup 1

Not open for further replies.


I have done the following.

1. Create a content setting which covers entire mailbox, and deletes emails after 60 days.

new-ManagedContentSettings -Name 'Complete Mailbox' -FolderName 'Entire Mailbox' -RetentionAction 'DeleteAndAllowRecovery' -AgeLimitForRetention '60.00:00:00' -RetentionEnabled $true -TriggerForRetention 'WhenDelivered'
2. Create a custom folder,

New-ManagedFolder -Name 'Business Critical' -FolderName 'Business Critical' -Comment 'Messages in this folder are retained' -MustDisplayComment $true

3. Create a policy and add the folders to it
New-ManagedFolderMailboxPolicy -Name " policy1" -ManagedFolderLinks 'entire mailbox', 'Business Critical'

4. apply the policy to a user
Set-Mailbox -Identity <user>-ManagedFolderMailboxPolicy " policy1"

5. run the managed folder assistant

start-managedfolderassistant -identity <useralias>

After which the user still doesnt have a Managed Folder showing up in Outlook 2010. What am I doing wrong.


I have reproduced the symptom in my exchange 2010 SP1 lab (Without Rollup1)

The issue will not be reproduced in exchange 2010 RTM

I"ll report this issue, and post at here when there"s any further update

James Luo


Kevin Ca


In SP1 you should be using Retention Policies with Retention Policy Tags. Do you have any RTM or Exchange 2007 servers?

Understanding Retention Tags and Retention Policies
" Important:.....In Exchange 2010 SP1, the Mark as Past Retention Limit, Move to the Deleted Items Folder, and the Move to a Managed Custom Folder actions have been removed from retention tags."
Kevin Ca

Kevin Ca
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
Douglas Littlefield Macro to move mail from inbox to Managed Folder Exchange Server Administration 1
GregS 2016 Contact List being managed by Using Outlook 1
M EWS Managed API: Error message in german: 'Das Abonnement kann nicht abgeschlossen werden. Überprüfen Sie die Berechtigungen.' Exchange Server Administration 0
M EWS Managed API: Long time between request and response Exchange Server Administration 1
O The Outlook API wrongfully shows an outlook folder to have zero sub-folders Outlook VBA and Custom Forms 1
O The Outlook API wrongfully shows an outlook folder to have zero sub-folders Outlook VBA and Custom Forms 2
S Outlook (2016 32bit; Gmail IMAP) - Save sent message to Outllook Folder Outlook VBA and Custom Forms 0
D Move Email with Attachment to Folder Outlook VBA and Custom Forms 3
C VBA to prompt for Sent folder destination Outlook VBA and Custom Forms 3
G How to add a folder shortcut to outlook quick access toolbar? Using Outlook 6
G Add to Outlook Contacts - Point to non-default contacts folder Using Outlook 0
M Move to Folder Using Outlook 1
K Export Folder to PST Outlook VBA and Custom Forms 2
B Spam folder not showing in Outlook Using Outlook 5
D Is a sub folder under contacts necessary to be able to name an Address Book? Using Outlook 1
J Moved many emails to Outlook external folder, need to delete on Gmail server Using Outlook 14
A Going to folder using shortcuts Using Outlook 3
B Outlook 2016 Auto-archive creates new folder Using Outlook 3
B BCC issues after changing root folder path for gmail Using Outlook 1
Fozzie Bear Outlook 2016 Creating a shared local Contacts folder Using Outlook 2
A Cannot copy this folder because it may contain private items Using Outlook 0
A Unable to save recurring Meeting to Documents folder due to error Using Outlook 2
B Extracting email addresses from a folder - how to also get the name of the person the address is for? Using Outlook 5
E How to display "Change Folder" in Change Default Email Delivery Location in Exchange Outlook 2016 Using Outlook 1
J Moving Imported folder Using Outlook 2
R List folders in a combo box + select folder + move emails from inbox to that folder + reply to that email Outlook VBA and Custom Forms 1
J Sent Items Folder NOT Showing Correct From Email Address Using Outlook 0
B VBA to Collapse Task Folder Groups Outlook VBA and Custom Forms 1
Retired Geek Junk Folder Clean Up Rules Exchange Server Administration 1
D Outlook 2016 Deleting emails without affecting folder structure - Outlook Office 365 Using Outlook 3
B Outlook 365 - Folder pane list clears Using Outlook 26
P Add, remove, & reorder folder pane Using Outlook 6
R Folder pane width change Using Outlook 59
T Missing Folder in Using Outlook 3
R Setup autofoward rule on a particular folder in Outlook Using Outlook 0
T After I send a new email, it remains in the Draft folder Using accounts in Outlook 3
N Outlook 2016 Folder Icons Look Using Outlook 0
S Create A Search Folder That Looks For Message Class? Outlook VBA and Custom Forms 0
R Deleting emails from storage folder Outlook VBA and Custom Forms 1
B Outlook - Mail from safe senders list being sent to Spam Folder Using Outlook 0
R Search/Jump to a folder by typing its name Outlook VBA and Custom Forms 1
M Sent mail not showing in Sent Items folder; but they can be found with Search Using Outlook 3
A Create date folder and move messages daily Outlook VBA and Custom Forms 1
9 Outlook 2016 How to save an Outlook attachment to a specific folder then delete the email it came from? Using Outlook 1
R VBA for copying sent email to current folder under a shared mailbox Outlook VBA and Custom Forms 17
W Looks like the folder below has been deleted: "iCloud\Calendar" Using Outlook 1
T "cannot find the calendar folder for this item" - calendar items stuck in outbox Using Outlook 0
R "Can't store Outlook data files under the AppData folder. Please choose another folder." Using Outlook 6
H Return Highest Level Email Folder Outlook VBA and Custom Forms 2
E Project Management - Adding Folders for Different Folder Types Using accounts in Outlook 0

Similar threads