categorize tool disabled

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D

djkretz

The categorize button on my toolbar suddenly " greyed out" in Calendar and Tasks views. Still active for Contacts. How can I restore this functionality?
 
D

djkretz

At this point, I have not linked to any email account, so I am working totally off-line.
 
D

djkretz

It stopped working just this morning. Properties for Outlook.exe show that file was last updated in June 2010. Here's a screen from a Microsoft Office Diagnostics Report that was logged on my computer about the same time that the problem occurred:

Description

Problem signature

Files that help describe the problem

Extra information about the problem

LCID: 1033

33043086.od

CrashHangs.log

DiskErrors.log

od.cvr

OfficeDiagnostics.log

OfficeSessions.log

systemaudit.log

SystemRestore.wql

WindowsInstaller.log

View a temporary copy of these files

Warning:

If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Problem Event Name: OffDiag12

Problem Signature 01: 3c8e76fe-d809-4db4-a646-72f4693a9497db8ae056-c970-4e82-b7a1-52bcd5a7f6b6

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 1033

NIL.
 
D

djkretz

Here's a better copy of the Diagnostic Report:

Source

Microsoft Office

Summary

Microsoft Office Diagnostics Report

Date

12/20/2010 6:39 AM

Status

Not reported

Description

Problem signature

Files that help describe the problem

Extra information about the problem

LCID: 1033

33043086.od

CrashHangs.log

DiskErrors.log

od.cvr

OfficeDiagnostics.log

OfficeSessions.log

systemaudit.log

SystemRestore.wql

WindowsInstaller.log

Problem Event Name: OffDiag12

Problem Signature 01: 3c8e76fe-d809-4db4-a646-72f4693a9497db8ae056-c970-4e82-b7a1-52bcd5a7f6b6

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 1033

NIL.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Any other features not working? Is Outlook activated?

 
D

djkretz

Everything else seems to be working fine. Yes, Outlook is activated. Just the Categorize button and function are inoperative. Could it be that my .pst file is corrupted? If so, I have a fairly recent backup I could try.
 
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