Not able to search by last name in GAL

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A

Askilly

<!-- [if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves/> <w:TrackFormatting/> <w:punctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF/> <w:LidThemeOther>EN-US</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <w:DontGrowAutofit/> <w:SplitPgBreakAndParaMark/> <w:DontVertAlignCellWithSp/> <w:DontBreakConstrainedForcedTables/> <w:DontVertAlignInTxbx/> <w:Word11KerningPairs/> <w:CachedColBalance/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> <m:mathPr> <m:mathFont m:val=" Cambria Math" /> <m:brkBin m:val=" before" /> <m:brkBinSub m:val=" --" /> <m:smallFrac m:val=" off" /> <m:dispDef/> <m:lMargin m:val=" 0" /> <m:rMargin m:val=" 0" /> <m:defJc m:val=" centerGroup" /> <m:wrapIndent m:val=" 1440" /> <m:intLim m:val=" subSup" /> <m:naryLim m:val=" undOvr" /> </m:mathPr></w:WordDocument> </xml><![endif]-->Whenever helpdesk creates a new user acct in Active Directory & then creates the mailbox in the exchange server" ' the name is populating in the GAL as 'first name' 'last name'. Helpdesk is updating the 'name' under 'user information' to 'last name', 'first name' for the mailbox which was populating the GAL correctly previously but now its not. The Clients are outlook 2007 and the migration was from exchange 2007 to 2010 on a server 2008 box....isn't there a way to be able to search by ether First or last name.
 
S

Steve Goodman

Hi Askilly,

Yes, they can search by First or Last name by clicking on " Advanced Find" when they open the address book picker.

Additionally, if they just enter the first name or last name in the " To" field, then press " Check Names" , it will find suggestions that way too.

Steve

Steve Goodman
Check out my Blog for more Exchange info or find me on Twitter
 
J

James-Luo

To change the name format in the GAL, you need to modify the value in &ldquo;Display Name&rdquo; parameter

Set-Mailbox UserAlias -DisplayName " Smith John"

Quote: &ldquo;isn't there a way to be able to search by ether First or last name&rdquo;

Unfortunately, you can"t search by using last name solely with " Name Only" selected (By default) in address book. This behavior is consistent in all the versions of outlook

Workaround:

&middot; Change name format in GAL as you want to accomplish

&middot; Instead of searching by last name, you can try to type few characters of &ldquo;First Name&rdquo; or &ldquo;Last Name&rdquo; in the &ldquo;To&rdquo; field of a new message and press &ldquo;Ctrl+K&ldquo; to resolve it
James Luo

 
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