Exchange 2010 server sending all email to 1 user as plain text

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J

_________john

2 days ago 1 user using Outlook 2003 started receiving all his email as plain text. All emails before that are viewable as HTML or Plaintext so outlook is set fine. It seems to be coming from the server. Where would I find the setting in the user on the EMC? OWA shows them as plain text as well.
 
M

Martin Sundström

There is a number of message encoding settings you can change for user, have a look here for more information on this:

http://technet.microsoft.com/en-us/library/bb310794.aspx

You can start with looking at MessageFormat since that parameter specifies the message format for messages sent to the mail user. MessageFormat is set using the Set-MailUser command. Mor information on this can be found here:

http://technet.microsoft.com/en-us/library/aa995971.aspx

Martin Sundström | Microsoft Certified Trainer | MCITP: Enterprise Messaging Administrator 2007/2010 | http://msundis.wordpress.com
 
J

James-Luo

How's the encoding settings on the server? Any further update on the case?
 
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