Is NOT using TNEF a security risk?

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H

Hi-Def_PCs

My IS dept claims that not using tnef is a security risk. Is that true? All my searches for tnef security come up neutral or implicate tnef as the risk.
I am a customer service professional in a service organization. I must send Word and PDF documents to customers I serve. Since May (when Exchange 2010 was installed) my attachments to GroupWise customers arrive renamed " tnef.001" , where the number increases with the number of attachments in the same e-mail. This was not an issue before in Exchange 2007, because tnef was off, as evidenced by Outlook voting buttons not working. My attempts to send as plain text still result in tnef.001 attachments. Exchange Server is over riding my settings. Our IS dept. refuses to set e-mail leaving our domain to tnef off (the simple solution). They claim it is a security risk.
 
A

AndyD_ [MVP]

What are they basing that on? If anything, I would recommend that all your clients use HTML as their default formatting and leave the default content type for remote domains set to MIMEHTMLText. ( which is the default for new Exchange 2010 Orgs)

Let me guess, HTML is the security risk?
 
H

Hi-Def_PCs

The deployed Outlook clients are HTML by default. Exchange over rides any attempts to adjust from the client. Test e-mails sent in each format; plain, HTML and RTF all had the same results, attachments renamed tnef.001. I could send instructions with each e-mail on how to save, rename and open my attachments, but that would make us look like fools to all the customers that do not have problems.
IS does not offer any specific reason(s) about this alleged security issue. My dozen or so helpdesk requests since May got replied to with, " This is a GroupWise problem!" or some similar arrogantly ignorant response. The Dilbert character Mordac must be derived from our IS dept.
http://blogs.technet.com/b/kaiaxford/archive/2007/11/17/mordac-the-preventer-of-information-services.aspx
My coworkers and I have renamed our Information Systems department (IS) to Technology Systems Administrators (TSA).
What I hope to achieve with this post, is to get information supporting my request to IS in the form of expert replies. I posted another question about the possibility of given exeption to a single mailbox as well this post.
I do not sleep well at night, because of my concerns about how this affects my customers.Jeff @ Hi-Def_PCs
 
A

AndyD_ [MVP]

Can you confirm that TNEFEnabled is set to $true for all remote domains?

The defualt is $null which would allow Outlook settings to take precedence.

At the very minimum, your IT dept could create exceptions for those remote domains that you identify and set their settings to the defaults.
 
H

Hi-Def_PCs

I am sure they are aware of that, because I have sent them the documentation describing the procedure from Microsoft web pages in several of my helpdesk trouble calls. The frustration is knowing they know and yet they refuse, sighting it"s a security issue. However, I cannot locate anything that supports their claim it is. (see Mordac) My Internet searches actually point to tnef as being the potential security issue instead.
That is why I asked the question; " Is NOT using TNEF a security risk?" . My hope was to receive expert replies saying it is not a risk. That will be the ONLY way I can convince the agency director that our IS dept is full of it, so would over rule the to allow me to serve our customers.Jeff @ Hi-Def_PCs
 
A

AndyD_ [MVP]

Well, FWIW, Microsoft recommends you use HTML. I dont see how sending a message in another format other than RTF poses a security risk . For every exploit, you have probably found a similar one for RTF messages.

This sounds less about security and more about control.
 
H

Hi-Def_PCs

AndyD, I beleive you are right about the control issue. See Sinfeld's Soup Nazi.
Just to add some more to the pile, our IS department says turning tnef off would create instability in the system. Don't light a match too close to that statement! Jeff @ Hi-Def_PCs
 
J

James-Luo

Per my research, there"s no official statement on “Is NOT using TNEF a security risk”. Whether “disable TNEF” will make a security breach or not

In TechNet article: “Understanding Content Conversion”, Plain text and HTML format are all listed as the available formats in the exchange product. If not use TNEF would create instability in the system, I think that other two formats won"t be as the available ones

However, your IS department may not only consider the impact (disable TNEF) on the exchange/mail solely. It"s possible that other products rely on the TNEF format messages in your organization, other customer domains reply on the TNEF format messages


 
H

Hi-Def_PCs

To be clear, I'm asking that TNEF by turned off only for mail leaving our domain. Internal needs for TNEF would still be met. I have sent attachments to friends in security environments with their own Exchange servers to forward to the same GroupWise customers. They all arrived properly, because TNEF is not forced on. Lastly I have requested comment from the mail admins at those secure companies about their beliefs on TNEF. I"ll update this thread when they reply.

Jeff @ Hi-Def_PCs
 
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