An attachment is not visible when an Exchange Server 2010 user opens a signed mail message by using

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Chetan1403

Hi,

We are faicing strange problem with Exchange 2010. When user is sending message with attachment from Pop3 account, recipient who is using Outlook (Mapi) is not able to see the attchment in mail while same mail with attachment can be view & open through outlook Web access.

We have exchange 2010 with rollup 4 & client are using office 2003 with sp3.

Kindly advise
 
N

Novak Wu

Hi,

First, I would like to confirm the following questions:

1. Does the issue occur in certain user mailbox or each user mailbox when receiving the email with attachment via Outlook?

2. Does the issue persist when trying to send a smaller attachment, such as a TXT file?

At this stage, I suggest you temporarily disable firewall on the problematic machine and all Outlook rules for a test. If the issue persists, please replace another machine and login with the same Outlook profile.

Thanks.

Novak


 
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