Outlook 2010 wont send mail today

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B

Bdmarine



Some days it sends fine and some days it takes a long time for mail to send. Today I am receiving mail but it wont send. Very frustrating. Any help would be greatly appreciated.

Thank you
 
B

Brian Tillman

Describe exactly what happens when you try? What happens to the outgoing message? What, if any, errors appear?
 
B

Bdmarine



Thanks for the reply.

There is no error message. It just sits there in the outbox. I am even able to open up the outgoing message. I have one in the outbox now for 2 hours and am still able to open it. Not even giving me the "outlook is sending can't open" message.
 
B

Brian Tillman

Does the message have a Sent date on it and is it in italics?
 
B

Bdmarine

To update: I have been able to send other mail. For some reason the problem lies with one particular address I'm trying to respond to.
 
N

Nayana S M



Check whether you are able to send the mail to that particular email address through web mail.
 
B

Brian Tillman



This seems to indicate a problem with the recipient address or the domain. I think Nayana's suggestion is worthwhile. Let us know the result. I'd also be insterested in knowing if you have more than one account defined in Outlook and, if so, if the sending account is your default account or not.

Were this happening to me, I'd also make sure my antivirus program wasn't interfering by completely uninstalling it and reinstalling it without any mai lscanning feature.
 
B

Bdmarine



Thanks for the responses.

Here's what I have found. Today I had the same problem. It only happens when I "reply" to an email. If I compose a new mail to the same address it goes through fine. The only noticeable difference is with a reply email it has the persons name before the email address. If I compose it with only the email address in the "To" window it goes through fine. Frustrating.
 
B

Brian Tillman

Having a name in front of the address is perfectly legitimate. That's not likely the problem. I think the sending account is the problem, but you didn't say whether you have more than one account defined.
 
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