Outlook 2010 and Exchange 2007 Public Folders

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A

ARSiegel

Three people in my office are using Outlook 2010. We're the only Office 2010 users in our organization. When any one of us selects a calendar in the All Public Folders, it hangs Outlook. We have to close Outlook via task manager. I'm running Exchange 2007. Outlook 2007 users don't seem to be having this problem. Selecting a Contacts, or Notes public folders seems to be OK, but if I select a calendar - LOCKED UP!! I have tried in cached mode and not in cached mode with no difference. I can access the public folder calendar via OWA.
 
S

Sembee [MVP]

Have you tried creating a new calendar folder and see if the problem follows? It could be that there is a corrupt item in the folder that Outlook 2010 doesn't like.

Simon.

Simon Butler, Exchange MVP
Blog | Exchange Resources
 
J

James-Luo

Quote: “Outlook 2007 users don't seem to be having this problem”

Could outlook 2010 problematic users also access public calendar folder when you create mail profile on outlook 2007 client machine?

Have you tried the suggestion from Sembee?

Have the public calendar access worked ever before for outlook 2010?

Please check if there"s any error event in the application log on the MBX server and outlook 2010 client

Please update outlook 2010 to latest patches, and check the issue again

James Luo

 
A

ARSiegel

I created a new public folder and called it test. When I click on that new folder, Outlook 2010 locks up. I have to close via task manager. This seems to be an issue with only calendar public folders.

Andy
 
J

James-Luo

How much time have you waited after outlook hanged?

Does the issue still appear if install outlook 2010 in a brand new test machine?

Please increase diagnostic logging on the following components, reproduce the issue, and see if there"s any related error event in the application log on MBX server

MSExchangeIS\9001 Public\General

MSExchangeIS\9001 Public\Logons

MSExchangeIS\9001 Public\Views

James Luo

 
S

Sembee [MVP]

I would be looking at something client side as the cause of the problem. Highly unusual for a problem to follow to a test folder.
Third party application scanning the content, plugin in Outlook, something like that.

Simon.

Simon Butler, Exchange MVP
Blog | Exchange Resources
 
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