Undeliverable on internet meeting request. Exchange 2003/Outlook 2007

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B

Ben Thoele

I hve users that are getting a

Subject: Undeliverable: Christmas Luncheon

Your message did not reach some or all of the intended recipients.
Subject: Christmas Luncheon
Sent: 11/8/2010 2:02 PM

The following recipient(s) cannot be reached:
Amanda Austin on 11/9/2010 2:15 PM
Could not deliver the message in the time limit specified. Please retry or contact your administrator.
<exch.maholdins.net #4.4.7>

and

Your message did not reach some or all of the intended recipients.
Subject: FW: Admin Dept meeting
Sent: 11/10/2010 10:37 AM

The following recipient(s) cannot be reached:
Benjamin on 11/10/2010 10:37 AM
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
<exch.mahowdins.net #5.1.1>

when they send meeting updates. Also " Error 0x7da occured while rendering message 0001-000000ce1407 for download for user blah@mahoa.net Event ID:1023

Any ideas?
 
G

Gen Lin

Hi,

Are Amanda Austin and Benjamin" mailboxes hosting in Exchange server 2007 server or external mail server?

Please check the following KB article. If you have same scenario, please install the hot fix and see if the issue persists:

http://support.microsoft.com/kb/938650



 
B

Ben Thoele

These are internal mailboxs hosted on a single 2003 server. We are running Outlook 2007.
 
G

Gen Lin

Hi,

Let's first focus on the folllowing error:

The e-mail account does not exist at the organization this message was sent to

If other users are able to send the meeting to Benjami, this problem should be in the sender's client. Please try to send the meeting on outlook online mode:

a. Click Tools->Options->Mail setup tab->E-mail Accounts.

b. Highlight the outlook account, click Change.

c. Uncheck the " Use Cached Exchange mode" checkbox and restart the outlook.

What's result?

Please also try to clear the email address cache for outlook:

1. Open C:\Users\YourUserName\AppData\Roaming\Microsoft\Outlook, copy the outlook.nk2 file to another folder as a backup. If you are using Windows XP or 2003, please go to the following folder:

C:\Documents and Settings\" youruser" \Datos de programa\Microsoft\Outlook

2. Click on the File menu &ndash;> Options &ndash;> Mail

3. Scroll down to Send messages section and click on the Empty Auto-Complete list button to clear or empty the auto complete name suggestion list.

Then test to see if the issue persists.


 
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