I have recently installed Office 2010 Professional Plus and am trying for the first time to use Outlook. When I first opened it, the application asked me to set up an account, but when I entered the exchange server address and account name I get the message "The connection to MIcrosoft Exchange is unavailable. Outlook must be online or connected to complete this action." However, the computer is online and working fine when I use an internet browser. I have run a diagnostic on the connection and it says everything is working as it should. I have tried unistalling the whole suite and installing it again, but it made no difference. I have gone into the control panel and deleted the original profile and tried to set up my mail account preferences there through the mail set-up in the control panel, but I get the same message. When it asks me to confirm the user name for the account and tells me it cant connect to the server, I tried clicking cancel and what I get is a message that says "can not open your default e-mail folders" and specifies an address, but when I tried to locate that address on the C drive, I could not find the AppData folder it refers to.
What am I doing wrong?