Autodiscover issue Exchange 2007

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scott919191

I have a new SBS 2008 installation. New UCC cert with remote.domain.com, autodiscover.domain.com, computername, computername.domain.com. I've installed many updates.
Outlook anywhere users are getting prompted for credentials when connecting. They are then able to connect, but get more prompts for credentials for autodiscover.domain.com - it continues to prompt even if credentials are correct.
When accessing OWA, all is well. Only 2007 and later Outlook clients are having issues.
When accessing https://autodiscover.domain.com/autodiscover/autodiscover.xml I get prompted for credentials, which when entered correctly, are not accepted (just like Outlook). And eventually I get a 'You do not have permission to view this directory or page'.
Seems to AUtodiscover directory security is hosed.. but I can't find the setting that is causing this...
Help..
 
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SR_

Run a test @ http://exrca.com for Outlook Anywhere with Autodicover and post the results.- Saakar ______________________ "Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread"
 
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scott919191

<input class=" btn" name=" testSelectWizard$ctl12$btnExpandAll$ctl01" type=" button" value=" Expand All" /> <input class=" btn btnWithLeftBorder" name=" testSelectWizard$ctl12$btnCopyClipboard$ctl01" type=" button" value=" Copy" />
Testing RPC/HTTP connectivity. The RPC/HTTP test failed. Test Steps ExRCA is attempting to test Autodiscover for ngupta@huffthomas.com. Testing Autodiscover failed. Test Steps Attempting each method of contacting the Autodiscover service. The Autodiscover service couldn't be contacted successfully by any method. Test Steps Attempting to test potential Autodiscover URL https://huffthomas.com/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name huffthomas.com in DNS. The host name resolved successfully. Additional Details IP addresses returned: 98.100.109.42 Testing TCP port 443 on host huffthomas.com to ensure it's listening and open. The port was opened successfully. Testing the SSL certificate to make sure it's valid. The SSL certificate failed one or more certificate validation checks. Test Steps Validating the certificate name. Certificate name validation failed. <label for=" testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl00_ctl02_ctl00_tmmArrow" >Tell me more about this issue and how to resolve it </label> Additional Details Host name huffthomas.com doesn't match any name found on the server certificate CN=remote.huffthomas.com, OU=Domain Control Validated, O=remote.huffthomas.com. Attempting to test potential Autodiscover URL https://autodiscover.huffthomas.com/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name autodiscover.huffthomas.com in DNS. The host name resolved successfully. Additional Details IP addresses returned: 98.100.109.42 Testing TCP port 443 on host autodiscover.huffthomas.com to ensure it's listening and open. The port was opened successfully. Testing the SSL certificate to make sure it's valid. The certificate passed all validation requirements. Test Steps Validating the certificate name. The certificate name was validated successfully. Additional Details Host name autodiscover.huffthomas.com was found in the Certificate Subject Alternative Name entry. Certificate trust is being validated. The test passed with some warnings encountered. Please expand the additional details. Additional Details ExRCA can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the " Update Root Certificates" feature isn't enabled. Testing the certificate date to confirm the certificate is valid. Date validation passed. The certificate hasn't expired. Additional Details The certificate is valid. NotBefore = 11/11/2010 4:25:12 AM, NotAfter = 11/11/2011 4:25:12 AM Checking the IIS configuration for client certificate authentication. Client certificate authentication wasn't detected. Additional Details Accept/Require Client Certificates isn't configured. Attempting to send an Autodiscover POST request to potential Autodiscover URLs. Autodiscover settings weren't obtained when the Autodiscover POST request was sent. Test Steps ExRCA is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.huffthomas.com/AutoDiscover/AutoDiscover.xml for user ngupta@huffthomas.com. ExRCA failed to obtain an Autodiscover XML response. Additional Details A Web exception occurred because an HTTP 401 - Unauthorized response was received from Unknown. Attempting to contact the Autodiscover service using the HTTP redirect method. The attempt to contact Autodiscover using the HTTP Redirect method failed. Test Steps Attempting to resolve the host name autodiscover.huffthomas.com in DNS. The host name resolved successfully. Additional Details IP addresses returned: 98.100.109.42 Testing TCP port 80 on host autodiscover.huffthomas.com to ensure it's listening and open. The port was opened successfully. ExRCA is checking the host autodiscover.huffthomas.com for an HTTP redirect to the Autodiscover service. ExRCA failed to get an HTTP redirect response for Autodiscover. Additional Details A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown. Attempting to contact the Autodiscover service using the DNS SRV redirect method. ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method. Test Steps Attempting to locate SRV record _autodiscover._tcp.huffthomas.com in DNS. The Autodiscover SRV record wasn't found in DNS. <label for=" testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl03_ctl00_tmmArrow" >Tell me more about this issue and how to resolve it </label>
 
S

SR_

For SSL error

" SSL Certificate Name Mismatch"

The name mismatch warning means that users might not be able to connect to their mailboxes using Outlook Anywhere or Exchange ActiveSync for Exchange Server 2007. Other symptoms of this issue include Microsoft Office Outlook 2007 clients receiving a certificate warning that states: " The name of the security certificate is invalid or does not match the name of the site." Mobile devices typically receive an error that resembles: " The security certificate on the server is not valid. Support code: 0x80072f0d."

Check this: - http://technet.microsoft.com/en-us/library/dd439393(EXCHG.80).aspx

Go through this Autodiscover Whitepaper and follow one of scenarios as per your requirement

White Paper: Exchange 2007 Autodiscover Service

http://technet.microsoft.com/en-us/library/bb332063(EXCHG.80).aspx

-- Saakar "Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread"
 
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