Disable Outlook Web Access Password Expiry Notification Banner

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Gareth Fletcher

Hi there,

Is there a way to stop the banner notifying that the users password will expire in OWA on Exch2007 SP3RU2 (also in Exch2010 SP1).
OWA seems to compare the users password to the Default Domain Policy, but we are using fine grained password policy and the users have different PSOs applied. E.g. default domain policy dictates 30 days but the users password expires in 50 days - so they get notified that their password expire in 5 days but they actually have 25 days left.
There doesn't seem to be any easy way to fix it, so trying to disable the notification banner altogether - but doesn't seem documented anywhere. Users still need to be able to change their password via OWA.
Cheers
Gareth
 
F

Frank.Wang

Hi Gareth,

I test it in my lab, and find OWA compare the password to the Resultant PSO, not the Default Domain Policy(Exchange 2010 SP1).

The MinimumPasswordLength is 8 in the Default Domain Policy, and it is 10 in the user's Resultant PSO.

First, I change the windows password using Ctrl+Alt+Delete, I cannot change password's length <10. So the user is using the Resultant PSO.

Then I change the password in OWA, I also cannot change to <10.

So please check the user's Resultant PSO.

View a Resultant PSO for a User or a Global Security Group

http://technet.microsoft.com/en-us/library/cc770848(WS.10).aspx

By the way, if you disable the notification, users don't know their password's status.

Frank Wang




 
G

Gareth Fletcher

Hi Frank,
Thanks for that, do you know if Exchange 2007 SP3RU2 verifies against the resultant PSO? It doesn't seem to. The client at the moment is using OWA in Exch 2007.

I have tested this in a lab, setting default domain policy to password expiry 5 days, then applying a PSO to a new test user with a new password with pass expiry 30 days and verifying it's being applied by checking the resultant PSO. When the test user logs into OWA they get a notification saying their password will expire in 5 days time (when actually it's 30 days).
Is there a way we can disable the notification from appearing in OWA on Exchange 2007 SP3? Until we migrate the users to Exchange 2010.
We have custom reminder emails that are sent when the password almost expires, so that isn't an issue.
Thanks so much,
Gareth
 
F

Frank.Wang

Hi Gareth,

Exchange 2007 is not *aware* of any fine grained password policies. Given this behavior, the OWA expiration banner will not work properly with fine grained password policies.

As I know, you can disable the notification if the server is 2003(IIS 6 IISADMPWD). But if the server is 2008, you may have to disable the Change Password feature of OWA using segment...

Frank Wang




 
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