Insert clip art, shapes, smart art, chart and screenshot greyed out in OUTLOOK 2010

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marknj100

Installed office home and student 2010 then installed outlook 2010. previously the machine had office 2003(including outlook 2003). I uninstalled office 2003, then installed office 2010.

Everything works except all buttons under the insert illustrations area of the ribbon are greyed out with the exception of the " picture" button. This problem only occurs in outlook, the same functions work in all other office programs. New messages are in HTML format and I am putting the cursor in the text area.

I tried:

repairing all office programs uninstalling all office programs and reinstalling creating a new mail profile in outlook running outlook in safe mode.

Cannot fix the problem. I would greatly appreciate any ideas here. machine is anHP Pavilion dv4t-1000 CTO laptop with win vista 32

thanks
 
M

marknj100

Thank you for your response. However, I have a second machine (Gateway D4831) with Windows 7-64 that I have installed Office 2010 home and Student and a standalone copy of Outlook 2010 and these features work!

There must be some way to fix on my second machine.
 
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