Unable to send email to gmail - using Outlook 2007

Status
Not open for further replies.

michaelws

Member
I tried using gmail for a while a few months back...at which time I stopped opening Outlook 07. I decided gmail was not my cup of tea and began using Outlook once more.

But since closing my gmail account I have not been able to successfully send an email to any gmail account. The owner of a company I work with has gmail and we have successfully sent and received fine over the years. But now he does not receive anything I send him even though it appears in my "Sent" folder and I never receive any email telling me there was a problem.

I tried using his wife's gmail account for a test letter, but that did not come through either.

How do I troubleshoot this problem? Thanks for any help you can provide me with.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Gosh, that is a tough one. Without an NDR, its hard to tell what is wrong.




What antivirus/security software do you use? Is it scanning the email you send? (Some of the software blocks mail to certain mail providers.)




Try opening Outlook in Safe mode - can you send mail to gmai? If it works, its definitely an addin - probably antivirus - causing the problem. (Hold Ctrl as you click on the Outlook icon to start in Safe mode.)
 

michaelws

Member
Thanks for the reply. I am able to send to gmail...or it appears to send. I tried a test letter in safe mode as you prescribed. I will now know until tomorrow if it was received.

Not sure how to detect if my anti-virus (Avast and Malwarebytes Anti-Malware) is scanning outgoing mail. But I have had those programs in for a couple of years and have never changed their settings...and remember that I was able to send to gmail successfully around two months ago.

I was just wondering if I inadvertantly did something when cancelling my own gmail account that caused this.

But thank you for your reply. I will post tomorrow yea or nay about whether it got through.
 

michaelws

Member
Well it seems I was able to send it to gmail when I opened Outlook in safe-mode.

What do I do now? How do I find what safe-mode disabled? At least I know I can do it in safe-mode...that is a huge leap forward.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
X Unable to send an email from one account to another on same PC Using Outlook 2
S unable to send email from my second address (outlook 2007) Using Outlook 2
S Unable to send or reeceive email in new Exchange 2010 Exchange Server Administration 0
O Outlook 365 - suddenly unable to send using Gmail POP3 Using Outlook 10
D Unable to Send On Behalf of Another User Exchange Server Administration 0
R Unable to send mail using Cox.net Using Outlook 1
H Outlook 2010 unable to send iCloud account e-mail after iOS 7 upgrade Using Outlook 12
A Unable to send with attachments in Outlook 2013 (Exchange ActiveSync) Using Outlook 2
B unable to send to a hotmail.com account Using Outlook 4
N Unable to send emails Exchange Server Administration 0
U Unable to send message with attachment Exchange Server Administration 2
E Unable to send or receive emails Using Outlook 5
M Unable to receive or send e-mails in Microsoft outlook Using Outlook 2
A __Task 'pop-server.rr.com - Sending' reported error (0x800CCC78) : 'Unable to send the message. Plea Using Outlook 2
A Unable to send E-mail when it is being replied. Using Outlook 2
L Unable to Sync Web/Android MS To Do with Windows Outlook Tasks Using Outlook 3
A Unable to save recurring Meeting to Documents folder due to error Using Outlook 2
S Outlook 2010 unable to change default font Using Outlook 7
Q Unable to Sync Quicken reminder with Outlook 2016 64Bit Using Outlook 1
S Unable to remove rule outlook 2010 Using Outlook 0
L Wierd Office 365 Contact unable to edit body of random contacts Using Outlook 5
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
S Unable to Edit Contact Information in Certain Contact Folders Using Outlook 3
P Deleted Items - Unable to Iterate All of Items Outlook VBA and Custom Forms 1
G Unable to dismiss reminders from share point list calendar shared in Outlook Using Outlook 2
R Unable to install without email account Using Outlook 4
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
A Outlook 2016- unable to have all subfolders expanded when opening outlook Using Outlook 11
avant-guvnor Unable to view certain emails in Outlook 2016 Using Outlook 16
M Unable to Configure Gmail Account in Outlook 2007 Using Outlook 1
J Unable to link email messages in BCM using a single microsoft office 365 account in outlook 2013 BCM (Business Contact Manager) 1
Tim King Outlook 365 unable to change accounts Using Outlook 0
T Unable to 'Upload a file' using popup 'Browse' button Using Outlook 0
D Unable to add email address to contact Using Outlook 3
G Outlook calendar entry corrupted. Constant pop up when you open outlook. Unable to delete or remove. Using Outlook 2
O OL2000: Unable to create IMAP account Using Outlook 2
wallisellener Unable to reply/post/create new thread using Chrome BCM (Business Contact Manager) 5
Rupert Dragwater unable to change font sizes in some replies Using Outlook 3
C Unable to see meeting attendees Outlook 2010 Using Outlook 5
M Unable to email from Word or Excel Using Outlook 11
O Unable to check name. Using Outlook 3
T Unable to create contacts subfolder in EAS profile Using Outlook.com accounts in Outlook 6
UncleBill Unable to delete items from gmail IMAP Trash using Outlook 2010 Outlook VBA and Custom Forms 5
B Unable to search delegated mailfile Using Outlook 3
K Unable to activate QueryBuilder in Outlook 2010 (32bit) with Windows 7 (64bit) Using Outlook 1
C Unable to forward email with URL Using Outlook 2
R New computer, OL2010 unable to display shared calendar appointments Exchange Server Administration 3
A "Unable to display the folder" error when accessing Group mailbox Using Outlook 0
C Outlook 2010, two exchange mailboxes configured.Unable to see 2ndrymeeting req Using Outlook 2
B Unable to apply rule on Exchange server functional account Exchange Server Administration 1

Similar threads

Top