Security-enabled Distro Group Members Can't Access Associated Group Mailbox

Status
Not open for further replies.

greendean

Member
Outlook version
Outlook 2013 64 bit
Email Account
Outlook.com (as MS Exchange)
We established mailboxes through AD for what we call ‘organizational accounts.’ We created security-enabled distribution groups – one for each org account. We assigned a person as ‘owner’ for each of the groups. We gave that person ‘Group Creator’ role in mailbox management so they could add members to their respective group(s). We also sent them instructions on how to access their org account(s), based on Microsoft’s Help files for this activity. What we are seeing is that, in many cases, other individuals added to the security-enabled distribution group for account access can NOT access the account, while other members in the same group can. Those that can't get the error noted below. In some cases, NO ONE in the access membership can open the account, also getting the error noted below.

"Cannot display the folder. Microsoft Outlook cannot access the specified folder location. The operation failed. An object cannot be found."

There seems to be no rhyme or reason why some can and some can’t access the accounts. Everyone is configured the same in AD, and they all have the same rights – unless I’m missing something – in the distribution group.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: Security-enabled Distro Group Members Can't Access Associated Group Mailbo

I'm assuming this is happening more than 24 hours after adding the names? It can take some time for the permissions to propagate, usually under 2 hours but occasionally longer. They should be propagated within 24 though.

Can they log in using OWA?

Is this their only mailbox, a secondary mailbox or a second exchange account in their profile? Outlook can get funky if there are a lot of folders in a profile (like 500+), which could explain why it works for some people and not others - as long as its not their only mailbox.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
T Cannot add Members to Migrated Mail-enabled Security Group via EMC Exchange Server Administration 1
DoctorJellybean Windows Security Credentials appears once a day Using Outlook 2
noshairwan Registry cannot be found, Outlook Security Using Outlook 2
J Is it no longer possible to suppress Outlook 2019 Invalid Certificate name mismatch security alert via Registry? Using Outlook 1
D Security patch seems to kill vbscript on Enterprise Level Outlook VBA and Custom Forms 4
M 3rd Party Certificate now Security Alert Exchange Server Administration 2
Diane Poremsky Outlook Email Security Update New Slipstick.com Articles 0
J Customize Attachement Security Warning Using Outlook 1
I Microsoft Security Update KB3097877 Using Outlook 14
Diane Poremsky The security certificate is not from a trusted certifying authority New Slipstick.com Articles 0
smokiibear windows security mail application not accepting username and password Using Outlook 0
B Outlook Anywhere vs Activesync and Enterprise Security Exchange Server Administration 8
Commodore Skype and contacts security/privacy Using Outlook 1
E email security (backups) Using Outlook 2
A "Microsoft Exchange Add-In" (UmOutlookAddin.dll) + Outlook Security Form ... Using Outlook 4
T Outlook 2007 SSL selfsigned certificate how to stop security popup everytime? Using Outlook 10
T Outlook 2013, McAfee Security Suite and SMTP/POP3 Using Outlook 3
D Windows Security Using Outlook 1
D Outlook Security Question Using Outlook 3
C Security Question - How to prevent users exporting .iaf files Using Outlook 5
B 2003 >> 2010 outlook today security changes (Iframes? Href?) Using Outlook 1
H Microsoft outlook security notice Using Outlook 2
A Calendar Security Using Outlook 1
S Help: Your digital id name cannot be found by the underlying security system. Using Outlook 3
J "The server you are connected to is using a security certificate that cannot be verified" Using Outlook 2
B After Latest Security Updates Outlook Will Not Connect to IMAP Server Using Outlook 5
K Exchange 2010 Health explorer on configuration, performace & security state is blank Exchange Server Administration 2
S Outlook 2007 POP The serveryou are connected to using a security certificate that cannot be verified Using Outlook 5
O Outlook 2010 is Missing the security tab - Using Outlook 1
H Is NOT using TNEF a security risk? Exchange Server Administration 10
A mcafee anti virus with Forefront security protection Exchange Server Administration 4
A The Security certificate has Expired or is not yet valid Exchange Server Administration 2
P Does Microsoft Exchange Server EWS support WS-Security standard Exchange Server Administration 3
T Security Essential and Need to Update My Password Using Outlook 1
A SendAs permission not found in Security tab Exchange Server Administration 6
G How to determine the "Distinguished Name string" of a security group for New-ManagementScope command Exchange Server Administration 2
J Security Update for Microsoft Office Word 2007 (KB2344993) causing IMCEAMAILTO delivery failures. Using Outlook 1
B security Improvements in last 10 years Exchange Server Administration 1
H Outlook 2003 - can't send emails. Get this message from Norton Internet Security "was unable to be Using Outlook 2
C Security problems downloading xps files Using Outlook 2
V Security Certificate error in Outllook 2010. Using Outlook 2
R windows 7 and outlook 2010 microsoft security username and password request Using Outlook 10
W Password logon security for Outlook 2010 Using Outlook 4
O OL 2007 Is Not Saving Changes to Security Settings - 'The messaging interface has returned an unknown error. . . . ' Using Outlook 2
L I can not send mail through Outlook 2007. It stopped working after the last Windows security patch for outlook. I can send fine through Explorer and Using Outlook 5
E Outlook 2010 - Security problem: Conversation View includes other people's e-mails with the same sub Using Outlook 3
C Internet Security Warning! Using Outlook 2
A Global universal security group exchange 2010 Exchange Server Administration 4
E The server you are connected to is using a security certificate that cannot be verified. The target Using Outlook 4
A Does CAS-only server need Forefront security protection for Exchange 2010? Exchange Server Administration 4
Similar threads


















































Top