Searching Outllook 2010 shared contacts from Outlook 2007

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mymarei

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
I have a user who has Outlook 2010 and shares his contacts with users that have Outlook 2007. The users can access the contacts folder, but when they try searching the shared contacts using instant search or advanced find the search keeps on going and no results appear. Is that a compatibility issue with Outlook 2007, since a user who couldn't search the shared contacts when she was using Outlook 2007 can now search with Outlook 2010? Thanks in advance for feedback :)

Edit: users can search the shared mail and calendar. The issue is only with shared contacts.
 

mymarei

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
I have service pack 3 and the latest updates installed and cached exchange mode is enabled.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
The cache shared setting is enabled? cache-shared.png
 

mymarei

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
Yes it is as I said. And as I've mentioned she can search everything but the contacts. Most likely I will install office 2010 tomorrow..
 
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