OWA and Windows 8

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dcooper

Member
Outlook version
Outlook on the web
Email Account
Exchange Server
I bought a new laptop w Windows 8. My husband is able to log into his work email account using owa from IE. But the mailbox won't load. We've tried this on two computers (both running Win 8). He works for a small town. Their IT person suggested getting to IE and OWA from the desktop instead of the tile. That doesn't work either. Can't load options or anything else that might let us change settings, etc. Not sure what version of Exchange they're running. I'm assuming either 2010 or 2007. Any suggestions would be most appreciated.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It sounds like it might be exchange 2003 but you can't get in to check. What comes up on the screen- any error messages, text etc?

In the desktop version of IE there should be a little paper icon (looks torn in half) to the right of the url, by the refresh and SSL lock icon - this kicks the browser into compatibility mode. If you see it, click it. (It only comes up with pages designed for older browsers.)

Have you considered installing Firefox?
 
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