Outlook 2003 not working

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ROBERT

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Outlook version
Email Account
POP3
Microsoft Outlook 2003 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available

I HAVE done uninstall, reinstall, inbox repair tool, started in safe mode but did the same thing.

any help would be great. i am on windows 7 home 64 bit
 

ROBERT

Member
Outlook version
Email Account
POP3
what add ins are you using?

What are you doing when it stops working? Does it work at all?

Did you try a new profile?

no add ins that i know of.

I am opening outlook, GO TO THE CALANDER THEN then in about 1 minute i get the error message

yes, i tried a new profile..

I have also removed, reinstalled, repaired i even bought outlook 2010 and can not install that program AS WELL.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Upgrading rarely fixes problems.

did you try Safe mode? To open Outlook in Safe mode: Close Outlook then hold Ctrl as you click on the Outlook icon. You'll get a message asking if you want to start in Safe mode. Click Ok.

Does it work if you stay out of the calendar? If so, the view may be corrupt. Close Outlook, press windows key + R to open the Run command type or paste

outlook /cleanviews

in the open field and press Enter.
 

ROBERT

Member
Outlook version
Email Account
POP3
Upgrading rarely fixes problems.

did you try Safe mode? To open Outlook in Safe mode: Close Outlook then hold Ctrl as you click on the Outlook icon. You'll get a message asking if you want to start in Safe mode. Click Ok.

Does it work if you stay out of the calendar? If so, the view may be corrupt. Close Outlook, press windows key + R to open the Run command type or paste

outlook /cleanviews

in the open field and press Enter.

Yes, opened in safe mode, didn't do anything. 30 seconds later error occurred.

I am really stumped
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Try cleanviews - it will wipe out any custom views you might be using though.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Try scanpst on the data file and if that fails, create a new data file. That will get outlook open - and hopefully the old one will import.
 

ROBERT

Member
Outlook version
Email Account
POP3
Try scanpst on the data file and if that fails, create a new data file. That will get outlook open - and hopefully the old one will import.

how do you create a new data file? I had done the scanpst before but will do again
 

ROBERT

Member
Outlook version
Email Account
POP3
how do you create a new data file? I had done the scanpst before but will do again

THIS IS MY OUTLOOK.LOG FROM INBOX REPAIR TOOLS

Microsoft (R) Inbox Repair Tool

Copyright (C) Microsoft Corp 1995-1996. All rights reserved.

**Beginning NDB recovery
**Attempting to open database
**Attempting to validate header
**Attempting to validate AMap
**Attempting to validate BBT
**Attempting to validate NBT
**Attempting to validate BBT refcounts
??Couldn't find BBT entry in the RBT (3AA690)
??Couldn't find BBT entry in the RBT (3AA696)
??Couldn't find BBT entry in the RBT (3AA6C8)
??Couldn't find BBT entry in the RBT (3AA6CE)
??Couldn't find BBT entry in the RBT (3AA884)
??Couldn't find BBT entry in the RBT (3AA88A)
??Couldn't find BBT entry in the RBT (3AACE8)
??Couldn't find BBT entry in the RBT (3AACEE)
??Couldn't find BBT entry in the RBT (3ACAF0)
??Couldn't find BBT entry in the RBT (3ACAF6)
??Couldn't find BBT entry in the RBT (3ACB02)
??Couldn't find BBT entry in the RBT (3ACB14)
??Couldn't find BBT entry in the RBT (3ACB1A)
??Couldn't find BBT entry in the RBT (3ACB1C)
??Couldn't find BBT entry in the RBT (3ACB22)
??Couldn't find BBT entry in the RBT (3ACB24)
??Couldn't find BBT entry in the RBT (3ACB2A)
??Couldn't find BBT entry in the RBT (3ACB30)
??Couldn't find BBT entry in the RBT (3ACB36)
??Couldn't find BBT entry in the RBT (3ACB3C)
??Couldn't find BBT entry in the RBT (3ACB48)
??Couldn't find BBT entry in the RBT (3ACB4E)
??Couldn't find BBT entry in the RBT (3ACB6C)
??Couldn't find BBT entry in the RBT (3ACB72)
**Attempting to validate header NID high-water marks

**Beginning PST/OST recovery
**Attempting to recover all top-level objects
!!Folder invalid high-water-mark (nidi=290E, nidiHigh=2B09)
**Attempting to walk all folders
**Attempting to locate any orphaned folders/messages
**Attempting to check top-level objects for consistency
??Deleting SDO
**Updating folder hierarchy

**Attempting to fix original file
**Attempting to copy back BBT
**Attempting to copy back NBT
 

nickik

Member
Outlook version
Email Account
POP3
Hi,

I have the same problem, I have followed the advice to the point of outlook /cleanviews without a resolution. I didn't understand the advice past this point, can someone help further?

Outlook starts opening fine, it is receiving e-mails (ans sending) in the few seconds before it stops working. My problem starts when the REMINDERS pop up appears, this is when I receive the 'MS Office Outlook has stopped working' message. I have tried to turn off any reminders to see if this is causing the problem but only have a window of opportunity which last about 30 seconds before it stops working. I have 1 reminder which I cannot find!
 

ROBERT

Member
Outlook version
Email Account
POP3
OK, I am STILL having a problem. I was able to get Outlook2003 up and running, and provided I did not exit out

the program was ok. When I exited out or had to restart the computer I get the samr

message. I have tried everything but nothing seems to work. I only need calendar and contacts. I am not

that knowledgeable with Outlook2003.

Please help!!!:(
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
This *should* fix it for both of you - assuming outlook 2003 for both, go to File, Data File Management - select your default data file (it might be your only data file) and click Open Folder location button. Leave windows Explorer open and close the Data file manager dialog and outlook. Rename the pst - you can add old to the beginning of the filename.

Go to Control panel, find Mail and edit the profile - create a new data file in the profile and set it as default (if you have more than one data file).

Open Outlook. is it working ok now? Once you are sure its working, go to file, Import and import the renamed pst file.
 

nickik

Member
Outlook version
Email Account
POP3
OK, I am STILL having a problem. I was able to get Outlook2003 up and running, and provided I did not exit out

the program was ok. When I exited out or had to restart the computer I get the samr

message. I have tried everything but nothing seems to work. I only need calendar and contacts. I am not

that knowledgeable with Outlook2003.

Please help!!!:(

After many hours of trying I managed to sort mine and has been working fine since. My problem turned out to be with a reminder. I could send and receive e-mails for the few seconds as Outlook was opening but the error message came up as the reminder box appeared. I managed to find all tasks and appointments with reminders and remove the reminder. When I had done this for all I was able to open successfully. Took a long time to complete as I only had a window of about 30 seconds to find reminders and remove before it shutdown. Hope you get sorted
 
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