Custom UI Runtime Error in Business Contact Manager for Outlook (2013)

Status
Not open for further replies.

vze2mp9g

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
Hi,
The strangest thing that happened to me this weekend when I started Outlook 2013 on Sunday. When I started Outlook 2013 [32-bit] (Windows 7 Ultimate SP1 - with all updates), I started getting this error: "Custom UI Runtime Error in Business Contact Manager for Outlook (2013)" every time I started Outlook 2013.

The Error box/message displayed:

Error found in Custom UI XML of "Business Contact Manager for Outlook":

Line: 145

Column: 48

Error Code: 0x80004005

Failed to find Office control by ID

ID: OmsForwardAsTextMessage

OK OK to All

See below for the screen shot of this message. I believe that pictures can say a thousand words!
Outlook2013BCM_Error.jpg

Hopefully this might help you to understand what kind of problem I'm having and, hopefully, it will help you to diagnose my problem(s) and how to fix them, if it can be fixed.

Thank You Again. :eek:
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
it sounds like a problem with the toolbar - customui xml is the ribbon - control id is buttons. Was this an upgrade from 2010? I think OmsForwardAsTextMessage is the missing control - text messaging is not supported in 2013 but it is looking for it.
 

vze2mp9g

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
it sounds like a problem with the toolbar - customui xml is the ribbon - control id is buttons. Was this an upgrade from 2010? I think OmsForwardAsTextMessage is the missing control - text messaging is not supported in 2013 but it is looking for it.

No, this was not an upgrade from 2010. What should I do, reinstall BCM 2013? How to do come to know Outlook inside and out? IMHO, I think that you know more than allot of the techs at Microsoft! You do keep busy, don't you? I don't how you have the time do all the things you do. I really admire you! :)

Thank You.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I actually had a guy at Microsoft tell me i knew more about all aspects of Outlook than anyone on the product team - this is because they focus on a certain area. e.g., the guys working on the calendar know a lot more than i do about the calendar, but that is all they work on.

I would repair the install. I don't know if it will help - i can't find anything useful in Bing - just anther post with the same error. No verified answer to it.
 

vze2mp9g

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
I actually had a guy at Microsoft tell me i knew more about all aspects of Outlook than anyone on the product team - this is because they focus on a certain area. e.g., the guys working on the calendar know a lot more than i do about the calendar, but that is all they work on.

IMHO, I think that you know more on Outlook, overall, than most people at Microsoft, because each person works on a certain area, but you have it all except for the minor details.

I would repair the install. I don't know if it will help - i can't find anything useful in Bing - just anther post with the same error. No verified answer to it.[/QUOTE]

Okay, I just "Repair the Install" by running the original BCM2010-BCMSetup-x86-en-US.exe file. It asked me if I wanted to uninstall or Repair BCM, so I chose Repair. About half way into the repair, BCM had a pop up error windows saying:

Business Contact Manager for Microsoft Outlook

Components Microsoft Chart Controls for Microsoft .NET Framework 3.5

could not be repaired. Please run Setup from the original installation

folder or disk.

Then I just clicked OK, and BCM went on to successfully finish the repair. I know that because I received that message when it was completed.

Have any ideas on how to correct the "Components Microsoft Chart Controls for Microsoft .NET Framework 3.5 could not be repaired." error? This sounds serious, or at least something will be missing. I haven't launched Outlook 2013 [32-bit] yet, I just was wondering why I received this error and when BCM finished the repair, it was done successfully.

Thank You.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

Harry Keinath

New Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
I have the same issue using Outlook 2013 and the November update for Outlook BCM. This error prevents me from adding attachments to records. I can add new records but no notes. When I try to save a business note I receive an error message that I should delete unneeded records because I have exceeded the 4 GB limit, yet I have only consumed 3.4 GB for this database. I've also tried to restore from a previous database with a different name but though successfully completed, the database still has the original name, even after I have moved the original database to a different location.

I did fully uninstall Business Contact Manager and reinstalled to the same error messages.

Did the previous post from 2 years ago result in solution?
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
S Custom Field Cannot Be Displayed In Views Outlook VBA and Custom Forms 2
D Custom Search Folders not refreshing/updating automatically Using Outlook 0
F Validation on custom task form after task acceptance Outlook VBA and Custom Forms 1
K UDF with formula not showing on Calendar custom view. Outlook VBA and Custom Forms 0
S Create a clickable custom column field Outlook VBA and Custom Forms 0
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M VbScript for Command Button on Contacts Custom Form Using Outlook 1
G Other users can't see P.2 with custom fields in Form Outlook VBA and Custom Forms 0
O Create a custom contact form - questions before messing things up... Outlook VBA and Custom Forms 4
S Reference Custom Fields with VBA Outlook VBA and Custom Forms 2
L Custom Form Tutoral? Outlook VBA and Custom Forms 6
D Lost Access to Custom Form Outlook VBA and Custom Forms 4
M vCard does not have user-defined fields from my custom contact form (365) Using Outlook 1
S Outlook Custom Form Scripting only working when clicking on "Run this form" Outlook VBA and Custom Forms 2
A Custom VBA to sort emails into folders Outlook VBA and Custom Forms 0
Victor_50 Outlook 2013 Custom Contact Form starts with "E-mail 2" Outlook VBA and Custom Forms 2
C Custom Form (seperate layout pages and message reading pane) Outlook VBA and Custom Forms 0
C Reading Pane for Custom Form Outlook VBA and Custom Forms 2
M Custom Calendar Print Suggestions? Using Outlook 0
K Custom Category Colors Using Outlook 2
N Custom Form Controls Not Visible To Recipient Outlook VBA and Custom Forms 3
E To convert imported data to custom fields in Task list Outlook VBA and Custom Forms 1
Randy Redekopp How To Merge Contact Info to Email Custom Form Template Using Outlook 2
D Problem with custom form including _DocSiteControl1 Outlook VBA and Custom Forms 0
C Custom Outlook Form - Populate Information from Radio Button / Check Box Using Outlook 0
H Custom Signature Not Displayed When Account Selected Outlook VBA and Custom Forms 10
E Custom formula for columns Using Outlook 3
W Message class changes of a custom form changes to the default form Using Outlook 2
A Possible to hide ribbon with custom appointment form? Outlook VBA and Custom Forms 3
S Custom Form, copy user field data to message body Outlook VBA and Custom Forms 12
Andrew Quirl Custom form to route requests based on input criteria Outlook VBA and Custom Forms 1
D Using a VBA Custom Form to Send Reoccurring Email Upon Task Completion Outlook VBA and Custom Forms 4
W Setting up a custom form Outlook VBA and Custom Forms 2
A Greyed out checkbox in custom form Outlook VBA and Custom Forms 4
Z Outlook Custom Form: Adding Dropdown(Project Code) at the end of subject Outlook VBA and Custom Forms 0
Z Adding dropdown list using custom form Outlook VBA and Custom Forms 7
G Entered data in custom field goes in card and does not stay in list view Outlook VBA and Custom Forms 1
witzker Correct Format of custom Yes/No Checkboxes Outlook VBA and Custom Forms 0
O Searching for Custom Flags Using Outlook 3
J autocomplete function in custom form Using Outlook 1
S Custom user fields in received messages Outlook VBA and Custom Forms 1
J Backup .OST - Custom Contact Forms, Defined Fields, Notes Using Outlook 1
D Custom form with html hyperlink Outlook VBA and Custom Forms 7
P Outlook custom fields "events" Using Outlook 0
D populating listbox on custom form from Access Outlook VBA and Custom Forms 7
D Custom Form Accept and Reject Command buttons Outlook VBA and Custom Forms 2
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
H Custom autoforwarding, sending mail through outlook office 365 Using Outlook 1
J Custom form code doesn't run Outlook VBA and Custom Forms 2

Similar threads

Top